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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Ip Moving Request

    By youqi,
    • 0 replies
    • 301 views

  2. [Solved] Suspended/queued: Aprime

    By Aprime,
    • 2 replies
    • 4.7k views

  3. [Solved] Brute Force Attack On My Cpanel Account

    By apbroz@yahoo.com,
    • 1 reply
    • 552 views

  4. [Solved] Everything Is Gone? D:

    By h3xacore,
    • 1 reply
    • 709 views

  5. [Solved] My Site "facebook-Games-Forum.tk" Not Working (Gets Redirected To I Dont Know)

    By bblitz,
    • 0 replies
    • 370 views

  6. [Solved] Cannot Reset Cpanel Password

    By mutyonok,
    • 3 replies
    • 607 views

  7. [Solved] Forbidden

    By FlintLock,
    • 8 replies
    • 1.4k views

  8. [Solved] Dns Issue?

    By fletch,
    • 8 replies
    • 1.2k views

  9. [Solved] Website Down

    By nicaraguaproject,
    • 2 replies
    • 626 views

  10. [Solved] Main Domain Change

    By licobob,
    • 3 replies
    • 774 views

  11. [Solved] Fix Your ******* Servers!

    By kamranm1200,
    • 4 replies
    • 1.7k views

  12. [Solved] Domain Wont Change

    By S1mpleman,
    • 13 replies
    • 2.5k views

  13. [Solved] Johnny Has Been Slowed Down Today

    By bitoolean,
    • 6 replies
    • 1.1k views

  14. [Solved] Pdo_Pgsql Support

    By voley,   
    • 0 replies
    • 757 views

  15. [Solved] Erase Ou Reset My Heliohost Account

    By Denis Ricardo,
    • 5 replies
    • 2.1k views
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