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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,277 topics in this forum

  1. [Solved] Account De-Activates After 30 Days

    By isitpossible,
    • 1 reply
    • 768 views

  2. [Solved] Subdomain

    By matthewhalos,   
    • 3 replies
    • 1.1k views

  3. [Solved] Possible Hacked Site?

    By stephan22,
    • 2 replies
    • 763 views

  4. [Solved] No Cpanel Licence In Stevie

    By aljunaidi,
    • 6 replies
    • 1k views

  5. [Solved] Request For Mysql Queries Report: B2Scs

    By notallowed,
    • 2 replies
    • 496 views

  6. [Solved] Multiple Account Request

    By aulc1344,
    • 3 replies
    • 773 views

  7. [Solved] Resetting My Password After Creating An Account To Make My Login Attempt Succeed

    By mbdungo,   
    • 2 replies
    • 1.5k views

  8. [Solved] Running A Ssh

    By edwardthefma,
    • 9 replies
    • 999 views

  9. [Inactive] Request To Have The .war File Deployed By Creating A New Topic In Customer Service

    By deyi,
    • 1 reply
    • 462 views

  10. [Solved] Addon Domain Not Working

    By xichael,
    • 0 replies
    • 304 views

  11. [Solved] Ajax Error When Adding A New Folder On The Document Root Of An Addon Domain

    By mbdungo,   
    • 8 replies
    • 2.3k views

  12. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 329 views

  13. [Solved] Problem Accessing Subdirectories

    By wr121a,
    • 2 replies
    • 737 views

  14. [Solved] Johnny --> Stevie

    By To175,   
    • 1 reply
    • 652 views

  15. [Solved] Request For Deploy

    By tristan3,
    • 2 replies
    • 424 views
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