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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,128 topics in this forum

  1. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 290 views

  2. [Inactive] Activating Web Site Issue

    By dopacic,   
    • 1 reply
    • 335 views

  3. [Solved] Would Someone Makes A Good "sender Id Spf Record" For Heliohost Mailserver?

    By yami,   
    • 2 replies
    • 896 views

  4. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 269 views

  5. [Solved] Ftp Log In / Email

    By j3shika,
    • 4 replies
    • 622 views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 287 views

  7. [Solved] Require Another Shared Ip In China

    By ray2012bbs,
    • 1 reply
    • 250 views

  8. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 277 views

  9. [Solved] Microsoft Live Domains Dns/mx Settings Does Not Propagate After 3 Days :/

    By yami,   
    • 7 replies
    • 1k views

  10. [Solved] Cpanel Password Reset Not Working

    By Rupal,
    • 2 replies
    • 444 views

  11. [Solved] Reset Password Not Working

    By luigi52,
    • 5 replies
    • 436 views

  12. [Solved] Ip: 216.218.192.170 Cannot Be Accessed From China

    By rich8888,
    • 1 reply
    • 333 views

  13. [Solved] Cannot Send Or Receive Mail

    By jbirdweb,   
    • 1 reply
    • 740 views

  14. [Solved] Virus Detected

    By ExtremeGaming,
    • 0 replies
    • 654 views

  15. [Solved] Cpanel License Activiation

    By nhalan,   
    • 0 replies
    • 559 views
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