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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. Connection Problems

    By 2greedy,
    • 1 reply
    • 655 views

  2. [Solved] Mysql Issue

    By paladox2014,
    • 2 replies
    • 695 views

  3. Apc Shim Size

    By khoirulamsori,
    • 0 replies
    • 507 views

  4. Change Domain Name

    By jeret,   
    • 1 reply
    • 2.9k views

  5. Addon Domain Error!

    By souravndp,
    • 2 replies
    • 2.7k views

  6. Site On Stevie Not Opening

    By imfree,
    • 3 replies
    • 966 views

  7. 2Nd Account On Other Server

    By s6vtf3sw2,
    • 0 replies
    • 427 views

  8. [Solved] Heliohost 2Nd Name Server Down.

    By souravndp,   
    • 2 replies
    • 1.3k views

  9. [Solved] Unable To Send Or Receive Email On Stevie

    By AllegraSkye,
    • 1 reply
    • 416 views

  10. Half-Dropped Database...

    By wolstech,
    • 0 replies
    • 431 views

  11. Can't Access To Cpanel And Phpmyadmin

    By To175,
    • 1 reply
    • 528 views

  12. Email Not Sending

    By jedirogue,
    • 0 replies
    • 422 views

  13. Addon Domain. Dns Point

    By souravndp,
    • 2 replies
    • 583 views

  14. [Solved] Cant Login And Forgot Password Doesnt Send Email

    By furyjeff13,   
    • 4 replies
    • 1.5k views

  15. [Solved] Website Not Up

    By nipuntk,   
    • 6 replies
    • 693 views
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