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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. Help with Thirty Bees/Prestashop installation

    By mothzee,
    • 2 replies
    • 625 views

  2. [Solved] Duplicate server

    By sat4all,
    • 2 replies
    • 325 views

  3. site off the air

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    • 1.6k views
    • jje
    • jje

  4. [Solved] Net Sockets 2 [Help] Please !

    By hitmaker22,
    • 2 replies
    • 1.1k views

  5. [Solved] Unable to stop python script

    By sebas,   
    • 2 replies
    • 2.2k views

  6. Cron Jobs - notice: Undefined index: SCRIPT_FILENAME in...

    By roguitar,
    • 2 replies
    • 983 views

  7. [Solved] Account Upgarde Request

    By nazsky786,
    • 2 replies
    • 599 views

  8. [Solved] Hosted website stopped working

    By davtyangarnik95,
    • 2 replies
    • 528 views

  9. [Solved] Add custom domain

    By cortadoistheonly,
    • 2 replies
    • 273 views

  10. [Inactive] How import my website content that have been created locally with AI

    By shield,
    • 2 replies
    • 295 views

  11. Does The Cronjob Limit Still Exist?

    By mtapf,   
    • 2 replies
    • 1.3k views

  12. [Solved] Name Servers Not Working?

    By Guest orb123,
    • 2 replies
    • 404 views
    • Guest
    • Guest

  13. What's The Status On Stevie?

    By coplaypl,
    • 2 replies
    • 909 views

  14. Content deleted

    By Dtc,
    • 2 replies
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  15. [Solved] No Joomla New Update Shown In Softaculous

    By fuzmic,   
    • 2 replies
    • 1.4k views
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