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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,789 topics in this forum

  1. All Files Have A 404 Not Found Error

    By strakk,
    • 4 replies
    • 712 views

  2. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 1.1k views

  3. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 377 views

  4. Problem On Steive 1 2

    By hoba2010,
    • 18 replies
    • 2.8k views

  5. [Solved] Domain Owned By Another User (After Account Delete)

    By ccwebd,
    • 2 replies
    • 645 views

  6. Smtp & Pop On Stevie

    By r0nmlt,
    • 0 replies
    • 674 views

  7. Re Enable Switching Between Paper Laten And X3 Skin In Cpanel Johnny

    By paladox2014,
    • 0 replies
    • 403 views

  8. Mysql & Phpmyadmin Connection Problems

    By dryain,
    • 5 replies
    • 3k views

  9. Need Help - Outgoing Mail Won't Work On Mac's Mail App

    By richard1000,
    • 11 replies
    • 1.4k views

  10. Phpmyadmin Login Problem

    By stergos5,   
    • 2 replies
    • 1.9k views

  11. Fatal Error On Cpanel

    By stergos5,   
    • 8 replies
    • 1.9k views

  12. How Do I Setup Ssl?

    By altera,
    • 1 reply
    • 4.3k views

  13. Problem When Choosing Theme.

    By unitebrazil,
    • 1 reply
    • 511 views

  14. Which Username Allows Access To Cpanel?

    By warpdog212,
    • 1 reply
    • 755 views

  15. Cpanel Reset Password Broken On Stevie

    By paladox2014,
    • 0 replies
    • 438 views
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