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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. [Solved] Unable To Log In To Cpannel

    By stephanrkhd,   
    • 8 replies
    • 1.2k views

  2. [Solved] Failed To Park Domain

    By xoxoeye,
    • 3 replies
    • 590 views

  3. [Solved] Johnny Innodb

    By seph,   
    • 11 replies
    • 3.9k views

  4. [Solved] Unable To Receive The Email

    By xoxoeye,
    • 9 replies
    • 797 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 476 views

  6. [Solved] Request For Second Account: Baypark

    By bayparkm,
    • 1 reply
    • 495 views

  7. [Solved] Domain Owned By Another User

    By doku,
    • 1 reply
    • 214 views

  8. [Solved] Can't Add Parked Domain

    By bcsadmin,
    • 5 replies
    • 385 views

  9. [Solved] Request For Second Account: Wolstech

    By wolstech,
    • 7 replies
    • 545 views

  10. [Solved] Unable To Log Into Cpanel

    By Immacio,
    • 8 replies
    • 702 views

  11. [Inactive] Django-Website Error

    By n2d07013,   
    • 1 reply
    • 715 views

  12. [Solved] Domain Doesn't Change

    By c11dev,
    • 2 replies
    • 685 views

  13. [Solved] Three Accounts Accessed From Same Ip

    By Advance,   
    • 5 replies
    • 560 views

  14. [Solved] Asp.net Not Working With Mysql After Publishing To Heliohost 1 2

    By isitpossible,   
    • 19 replies
    • 3.6k views

  15. [Solved] 404 Not Found (Defaultwebpage.cgi)

    By Nomak,
    • 6 replies
    • 849 views
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