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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,737 topics in this forum

  1. [Solved] Index Page Content Not Showing For My Wesitei

    By john075,
    • 2 replies
    • 303 views

  2. [Solved] Website Unreachable.

    By tristan,
    • 2 replies
    • 599 views

  3. [Solved] 500 Internal Server Error - Installing Wordpress

    By donnnie,   
    • 5 replies
    • 1.6k views

  4. [Inactive] Can't Sign In To Heliohost Account

    By jacinta,   
    • 1 reply
    • 282 views

  5. [Solved] Main Domain Change

    By ravenx30,
    • 6 replies
    • 699 views

  6. [Solved] Registration Done - Account Not Useable

    By social,
    • 2 replies
    • 283 views

  7. [Solved] Deploying .war

    By uniotaku,
    • 6 replies
    • 582 views

  8. [Solved] Asp.net Mysql Error

    By asnime,   
    • 1 reply
    • 1.6k views

  9. [Solved] Trying To Set My Domain As Root?

    By ravenx30,   
    • 1 reply
    • 933 views

  10. [Inactive] Error Whilst Sending Mail (Smtp Error 451)

    By baxter,
    • 1 reply
    • 430 views

  11. [Solved] Cannot Reset Cpanel Password

    By tarunsitlani,   
    • 12 replies
    • 998 views

  12. [Inactive] Can't Acces To Cp, Is My Acc Suspended?

    By idegen,   
    • 1 reply
    • 817 views

  13. [Solved] Cannot Access Cpanel

    By Retro,
    • 2 replies
    • 394 views

  14. [Solved] Internal Error For 1 Hour

    By toxicious,
    • 2 replies
    • 622 views

  15. [Inactive] Is My Account Active

    By elxier,   
    • 2 replies
    • 677 views
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