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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,703 topics in this forum

  1. Extremely, Extremely Old Website

    By Cryosim,   
    • 1 reply
    • 588 views

  2. Johnny Ghost Mysql Database, Pma Doesn't See It.

    By mikescube,
    • 1 reply
    • 742 views

  3. I Can't Renew My Suspended Account

    By Salma,   
    • 1 reply
    • 491 views

  4. [Solved] Server Move Request

    By ubiquoregovt,
    • 1 reply
    • 674 views

  5. New Account, Creation Confirmed, Cannot Login To Cpanel

    By jmeelz0,
    • 8 replies
    • 1.3k views

  6. Removed Parked Domain; Cannot Readd Parked Domain

    By realmer,
    • 1 reply
    • 465 views

  7. [Solved] Is Stevie Down?

    By DAKSH101,
    • 2 replies
    • 796 views

  8. Old Account Not Working

    By flyoffacliff,
    • 5 replies
    • 1.2k views

  9. Update Postgresql On Johnny

    By paladox2014,
    • 3 replies
    • 637 views

  10. Stevie Site Will Not Load On Bt Box Connected To Sky Box.

    By paladox2014,
    • 1 reply
    • 519 views

  11. Sign Up Always Error

    By LozPex,
    • 4 replies
    • 736 views

  12. [Solved] Can't Delete Addon Domain

    By nyten,
    • 4 replies
    • 791 views

  13. Firewall Block..

    By skullys,
    • 4 replies
    • 756 views

  14. Avg Threat Labs Say Heliohost Possible Active Malware

    By sylvain,   
    • 5 replies
    • 1.3k views

  15. Corruption

    By dlaroche,
    • 4 replies
    • 913 views
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