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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,840 topics in this forum

  1. Cpanel Upgrade

    By khokho,
    • 1 reply
    • 569 views

  2. Upgrade To Php 5.6?

    By RyanAfrish7,   
    • 1 reply
    • 1.3k views

  3. [Solved] Account Queued When Parked Domain

    By saeid,
    • 3 replies
    • 800 views

  4. Receiving 403 Error...

    By skullys,
    • 5 replies
    • 934 views

  5. [Solved] Account Queued/accessible

    By grfnkl83,
    • 2 replies
    • 782 views

  6. Dns Error On Stevie

    By paladox2014,
    • 5 replies
    • 1.4k views

  7. [Solved] /etc And /tmp Disappeared After Frontpage Extensions Removal

    By Ṷpnor,   
    • 0 replies
    • 584 views

  8. [Solved] Phpmyadmin Import Problem

    By mgnmhrt,   
    • 3 replies
    • 926 views

  9. Problem Log In Cpanel At Johnny's

    By ramiro,   
    • 0 replies
    • 1.3k views

  10. The Login Is Invalid Problem At Heliohost Cpanel

    By mgnmhrt,   
    • 2 replies
    • 2.4k views

  11. [Solved] Temporaily Disable Innodb

    By paladox2014,
    • 1 reply
    • 725 views

  12. Johnny Cpanel Problem

    By ramiro,   
    • 0 replies
    • 1k views

  13. [Solved] Permission To Have A Second Account

    By Tex Killer,   
    • 3 replies
    • 1k views

  14. Mysql Doesn't Display The Cyrillic Script

    By usr8481,   
    • 0 replies
    • 747 views

  15. How To Switch To New Domain Name?

    By feinan,
    • 2 replies
    • 686 views
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