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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Softaculous Error Installing Moodle

    By zoso1976,   
    • 2 replies
    • 2.9k views

  2. Issues With Logging In

    By melzilla,   
    • 2 replies
    • 1.3k views

  3. [Solved] Domaintransfer To Stevie Doesn't Work

    By divries,
    • 2 replies
    • 742 views

  4. Error Code 500

    By MrAlicard,
    • 2 replies
    • 786 views

  5. [Solved] user inw needs domain added - informationnetworkwebsite.com

    By inw,
    • 2 replies
    • 686 views
    • inw
    • inw

  6. Mysql/Cpanel/Helionet downtime

    By simjus,
    • 2 replies
    • 1.3k views
    • Guest
    • Guest

  7. account deletion

    By ananya,
    • 2 replies
    • 2.8k views

  8. HelioHost Account Queued

    By izver,
    • 2 replies
    • 1.5k views

  9. [Solved] Unable To Access Page And Cpanel

    By Guest Marko30,
    • 2 replies
    • 546 views
    • Guest
    • Guest

  10. [Solved] Unnlock Ip Address For Iftahul Username

    By nadeem,
    • 2 replies
    • 597 views

  11. [Solved] More Cron jobs a day

    By azclubco,
    • 2 replies
    • 768 views

  12. Donating via crypto for Tommy plan, Address origin

    By Shro,
    • 2 replies
    • 747 views

  13. site not working

    By Terru Ku,
    • 2 replies
    • 524 views

  14. [Solved] Change my account email to gmail please

    By roxanne,
    • 2 replies
    • 472 views

  15. Cpanel Login Help

    By SiteHelper,
    • 2 replies
    • 1.6k views
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