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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Delete account

    By Guest davidglz21a,
    • 2 replies
    • 806 views

  2. [Solved] Change domain and password reset

    By Guest hunterp11,
    • 2 replies
    • 538 views

  3. [Solved] Solicitud de adición de nuevo dominio

    By programasherrera,
    • 2 replies
    • 357 views

  4. [Solved] I can't connect to my email

    By b0chard,   
    • 2 replies
    • 232 views

  5. A couple of problems

    By Shocky,
    • 2 replies
    • 1.1k views

  6. Move An Owned Domain To A Heliohost.org Subdomain

    By codwar,
    • 2 replies
    • 968 views

  7. [Solved] Cant Backup Site With Ftp Disconnects After 1 Minute

    By waigy,
    • 2 replies
    • 692 views

  8. Please Deploy Java Servlets

    By wilgil,
    • 2 replies
    • 784 views

  9. [Solved] suspended

    By mrakash,
    • 2 replies
    • 733 views

  10. Addition of subdomain

    By coyota,
    • 2 replies
    • 429 views

  11. [Solved] Need to create subdomains

    By mrj,
    • 2 replies
    • 440 views
    • mrj
    • mrj

  12. [Solved] Please add domain kenzieshane.my.id

    By cortadoistheonly,   
    • 2 replies
    • 171 views

  13. [Solved] Johnny is not Safe . A3q was here ..

    By A3q.Armin,
    • 2 replies
    • 1.7k views
    • Guest
    • Guest

  14. [Solved] Ip Change Request

    By sunworld,
    • 2 replies
    • 446 views

  15. Temporary Johnny Account

    By Vordar,
    • 2 replies
    • 1.2k views
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