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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. DNS PROBLEMS

    By NPSF3001,
    • 2 replies
    • 1.7k views

  2. Dns Problems

    By raffahacks,
    • 1 reply
    • 555 views

  3. DNS Problems

    By Conner,
    • 8 replies
    • 2.6k views

  4. DNS Record Modification/s

    By mrgev,
    • 1 reply
    • 247 views

  5. DNS Records not propagating

    By Anachoreta,
    • 6 replies
    • 672 views

  6. DNS redirected

    By millard,
    • 9 replies
    • 2.6k views

  7. Dns Resolution Errors

    By missale2,
    • 1 reply
    • 255 views

  8. DNS SERVER NAMES

    By Quantum Media LLC,
    • 1 reply
    • 786 views

  9. DNS Server names

    By integrable,
    • 1 reply
    • 1.1k views

  10. Dns Transfer

    By TrickPixel Games,
    • 1 reply
    • 451 views

  11. Dns Zone Editor Permissions Errors

    By kryo,
    • 0 replies
    • 348 views

  12. Do u offer GD

    By majazac,
    • 5 replies
    • 2k views

  13. do you guys offer zend

    By zero,
    • 7 replies
    • 2k views

  14. Does anyone have a working ASP.NET 2.0 site?

    By joten,
    • 5 replies
    • 2.2k views

  15. Does HelioHost support @font-face?

    By jalpro,
    • 5 replies
    • 1.6k views
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