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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,283 topics in this forum

  1. Cpanel Upgrade On Johnny [Suggestion]

    By paladox2014,
    • 4 replies
    • 508 views

  2. Upgrade Mysql On Stevie [Suggestion]

    By paladox2014,
    • 2 replies
    • 413 views

  3. Suggestion To Upgrade Your Own Website Php And Mysql Version

    By paladox2014,
    • 1 reply
    • 352 views

  4. Am I Blocked....? (Firewall Issue)

    By daksh7011,
    • 6 replies
    • 964 views

  5. Hh Website Not Available, Ftp Server Down As Well (User Blocked by Firewall)

    By ramakan,
    • 3 replies
    • 448 views

  6. [Request]Permission To Create A New Account On Johnny

    By ccwebd,
    • 9 replies
    • 875 views

  7. No Permission To Read Zone In Dns

    By melabox,   
    • 2 replies
    • 1.2k views

  8. [Solved] Stevie Server Down..!? (User blocked by firewall)

    By daksh143,
    • 9 replies
    • 1.3k views

  9. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 2.2k views

  10. [Solved] Fraudlent Account

    By usmanejaz,   
    • 2 replies
    • 609 views

  11. [Solved] Queued: Strakk

    By strakk,
    • 3 replies
    • 539 views

  12. All Files Have A 404 Not Found Error

    By strakk,
    • 4 replies
    • 531 views

  13. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 893 views

  14. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 261 views

  15. Problem On Steive 1 2

    By hoba2010,
    • 18 replies
    • 2.1k views
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