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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Cpanel Login

    By Lena,
    • 5 replies
    • 955 views

  2. Reset Password Not Working

    By juancoob,
    • 5 replies
    • 538 views

  3. [Solved] Cpanel On Stevie Help

    By paladox2014,
    • 4 replies
    • 476 views

  4. [Solved] Help Please

    By paladox2014,
    • 2 replies
    • 555 views

  5. [Solved] My Site Not Open

    By elmersal,
    • 1 reply
    • 440 views

  6. Stevie Mysql Not Working

    By Kingpin007,
    • 3 replies
    • 578 views

  7. 500 Internal Service Error

    By dogboydog,   
    • 6 replies
    • 772 views

  8. Mysql Server Offline For A Long Time

    By Kingpin007,
    • 1 reply
    • 537 views

  9. Mysql Server Offline Everyone Or Just Me

    By qsgt,
    • 3 replies
    • 582 views

  10. Delete Website

    By ngyukang,
    • 1 reply
    • 521 views

  11. [Solved] Change My Helionet Username

    By Guest Arcanck,
    • 1 reply
    • 295 views

  12. Sorry, A Dns Entry For Xxx.xx Already Exists Problem

    By ngyukang,
    • 2 replies
    • 525 views

  13. [Solved] Account Deletion

    By ngyukang,
    • 2 replies
    • 473 views

  14. [Solved] Mysql Database Access Denied

    By Tex Killer,
    • 4 replies
    • 386 views

  15. Release My Ip In Firewall Hosting

    By hobbehot,
    • 3 replies
    • 388 views
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