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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,512 topics in this forum

  1. [Solved] Someone Have Hacked My Site Or There Must Be Host Problem

    By mrobo,
    • 1 reply
    • 856 views

  2. Max_User_Connections Error

    By paladox2014,
    • 0 replies
    • 451 views

  3. [Solved] Https://heliohost.org/ = Your Connection Is Not Secure

    By mrobo,   
    • 4 replies
    • 2.3k views

  4. [Solved] Problems Accessing The Cpanel And Website

    By lneo,
    • 6 replies
    • 1.3k views

  5. Sql Database Restore

    By battyanyi,
    • 0 replies
    • 482 views

  6. [Solved] Unable To Access Page And Cpanel

    By Guest Marko30,
    • 2 replies
    • 479 views
    • Guest
    • Guest

  7. [Solved] Stevie Phpmyadmin Problem

    By MrAlicard,
    • 3 replies
    • 874 views

  8. Stevie Down

    By paladox2014,
    • 2 replies
    • 993 views

  9. [Solved] Ip Problem

    By biblio,
    • 6 replies
    • 674 views

  10. Request: Update Phpmyadmin Scripts For Steive And Johonny

    By uzair,   
    • 4 replies
    • 1.7k views

  11. [Solved] Can't Login To Cpanel

    By JCMiller,
    • 2 replies
    • 1.4k views

  12. [Solved] Still Cannot Login To My Account

    By smb563,   
    • 0 replies
    • 399 views

  13. [Solved] Account Reset, Different Payment Methods

    By poorman,   
    • 2 replies
    • 810 views

  14. [Solved] Domain Change Requested

    By Soumikbhat,
    • 3 replies
    • 1k views

  15. Slow Respond/loading. Err_Connection_Timed_Out

    By usr8481,
    • 1 reply
    • 768 views
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