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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. Site On Stevie Not Opening

    By imfree,
    • 3 replies
    • 658 views

  2. 2Nd Account On Other Server

    By s6vtf3sw2,
    • 0 replies
    • 257 views

  3. [Solved] Heliohost 2Nd Name Server Down.

    By souravndp,   
    • 2 replies
    • 1.1k views

  4. [Solved] Unable To Send Or Receive Email On Stevie

    By AllegraSkye,
    • 1 reply
    • 250 views

  5. Half-Dropped Database...

    By wolstech,
    • 0 replies
    • 246 views

  6. Can't Access To Cpanel And Phpmyadmin

    By To175,
    • 1 reply
    • 273 views

  7. Email Not Sending

    By jedirogue,
    • 0 replies
    • 262 views

  8. Addon Domain. Dns Point

    By souravndp,
    • 2 replies
    • 333 views

  9. [Solved] Cant Login And Forgot Password Doesnt Send Email

    By furyjeff13,   
    • 4 replies
    • 1.2k views

  10. [Solved] Website Not Up

    By nipuntk,   
    • 6 replies
    • 423 views

  11. [Solved] Temporary Quota Increase

    By Gamegoofs2,
    • 3 replies
    • 357 views

  12. [Solved] Unable To Set Nameservers

    By neoUser,
    • 3 replies
    • 823 views

  13. [Solved] Perl Nor Php Can Reach Mysql Db

    By dcm,
    • 4 replies
    • 402 views
    • dcm
    • dcm

  14. [Solved] Mysql Socket Error On Stevie

    By To175,
    • 3 replies
    • 321 views

  15. E-Mail Sending Limit

    By chuck,
    • 3 replies
    • 391 views
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