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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,656 topics in this forum

  1. Phpmyadmin Blank Screen

    By NightHawk,   
    • 3 replies
    • 1.7k views

  2. Ftp Login Error 1 2

    By Ahmard,
    • 17 replies
    • 3.8k views

  3. Problem Creating A Parked Domain

    By Luigi123,
    • 2 replies
    • 707 views

  4. Access Denied When Tying To

    By Ahmard,
    • 2 replies
    • 788 views

  5. [Solved] Database Recovery

    By mlpk,
    • 1 reply
    • 528 views

  6. Unable To Renew Hosting Plan

    By AllegraSkye,
    • 4 replies
    • 782 views

  7. [Solved] Mailman Throwing 500 Internal Server Error(S)

    By Bambi60,   
    • 1 reply
    • 548 views

  8. Unable To Delete Account In Order To Move

    By softlab,
    • 1 reply
    • 716 views

  9. [Solved] Change Free.heliohost.org Domain To Private Domain

    By rsmartapps,
    • 3 replies
    • 949 views

  10. Access To New Website

    By softlab,
    • 2 replies
    • 774 views

  11. Server Tommy Question

    By paladox2014,
    • 1 reply
    • 884 views
    • Guest
    • Guest

  12. [Solved] Unable To Delete Account In Order To Move

    By michiel,
    • 1 reply
    • 662 views

  13. [Solved] Delete Account / Main Domain

    By erichoog,
    • 2 replies
    • 998 views

  14. Problem

    By Luigi123,
    • 7 replies
    • 1.7k views

  15. [Solved] Mysql Database Problem

    By bowo,   
    • 3 replies
    • 2.1k views
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