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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. [Solved] I Can't Access Cpanel.

    By Gonzalox,   
    • 4 replies
    • 871 views

  2. War File Deployement Request

    By ciccio,
    • 1 reply
    • 262 views

  3. .php Files Don't Work

    By idan511,
    • 8 replies
    • 1.5k views

  4. [Solved] Account Suspended Because Of Malware But I Cannot Find Any Malicicous Files

    By incog,
    • 2 replies
    • 373 views

  5. Issues On Stevie

    By DmC,
    • 2 replies
    • 563 views

  6. Please Upgrade Mysql

    By paladox2014,
    • 7 replies
    • 803 views

  7. [Solved] Cannot Access Ftp Or Cpanel.

    By hussam,
    • 2 replies
    • 378 views

  8. Problem Connecting To Mysql Server

    By XcentY,
    • 5 replies
    • 691 views

  9. Encountered An Error During Installation - Unable To Add User Xyz

    By yd306,
    • 1 reply
    • 483 views

  10. Question About 30 Days Login

    By XcentY,
    • 2 replies
    • 660 views

  11. Sub-Domain Cname Entry Not Working

    By gujsingh,   
    • 1 reply
    • 1.1k views

  12. [Solved] Cpanel Login

    By Lena,
    • 5 replies
    • 897 views

  13. Reset Password Not Working

    By juancoob,
    • 5 replies
    • 481 views

  14. [Solved] Cpanel On Stevie Help

    By paladox2014,
    • 4 replies
    • 419 views

  15. [Solved] Help Please

    By paladox2014,
    • 2 replies
    • 506 views
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