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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,742 topics in this forum

  1. [Solved] Can't Delete Addon Domain

    By nyten,
    • 4 replies
    • 510 views

  2. Firewall Block..

    By skullys,
    • 4 replies
    • 449 views

  3. Avg Threat Labs Say Heliohost Possible Active Malware

    By sylvain,   
    • 5 replies
    • 857 views

  4. Corruption

    By dlaroche,
    • 4 replies
    • 569 views

  5. [Solved] Stevie Server Offiline

    By paladox2014,
    • 1 reply
    • 335 views

  6. 500 Internal Server Error When Accessing Login Page Of Wordpress

    By zooter80,
    • 0 replies
    • 610 views

  7. [Solved] Private Backup File On One Of Your Accounts

    By joepvi,
    • 2 replies
    • 252 views

  8. Firewall Block...

    By skullys,
    • 1 reply
    • 291 views

  9. Problem With Java

    By gliese,   
    • 1 reply
    • 608 views

  10. Ip Deny Request For Several Hosts

    By DAKSH101,
    • 0 replies
    • 239 views

  11. Can't Login To Phppgadmin With Stevie Server

    By lucaferro,
    • 2 replies
    • 365 views

  12. [Solved] Assigning An Adding Parked Domain Error..

    By algby,   
    • 6 replies
    • 1.2k views

  13. Login Issue

    By PyF-3,
    • 1 reply
    • 318 views

  14. Outlook 2013 - Can't Send Mail

    By lsheen,
    • 0 replies
    • 633 views

  15. [Solved] Can Not Create Innodb Tables And Erase Database

    By caidh,   
    • 2 replies
    • 1k views
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