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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. [Solved] Kill Processes

    By rutaj6,   
    • 2 replies
    • 1k views

  2. Can't Access The Website Via A Pc

    By movid,
    • 2 replies
    • 981 views

  3. [Solved] Detaching My Domain From Old Account

    By seintitus,
    • 2 replies
    • 679 views

  4. 500 Internal Server Error When Navigating To Perl Scripts

    By strsntn,
    • 2 replies
    • 984 views

  5. change subdomain root

    By xyterror,
    • 2 replies
    • 856 views

  6. [Solved] 404/403 ErrorDocument not working together htaccess

    By Guest pooks,
    • 2 replies
    • 923 views
    • Guest
    • Guest

  7. [Solved] Server Move Request

    By grlzrare,
    • 2 replies
    • 793 views

  8. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 576 views

  9. [Solved] Persistent 504 Timeout Errors on Hosted Service

    By wangyaa,
    • 2 replies
    • 441 views

  10. [Solved] Add Domain

    By avori,   
    • 2 replies
    • 485 views

  11. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 644 views

  12. [Solved] Account Suspended Because Of Malware But I Cannot Find Any Malicicous Files

    By incog,
    • 2 replies
    • 652 views

  13. [Solved] Soapclient Disabled?

    By mhmt93t,   
    • 2 replies
    • 909 views

  14. [Solved] Remote Access for Postgres Request

    By mohonid1,
    • 2 replies
    • 730 views

  15. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 935 views
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