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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Plesk login not working!

    By Delukatio,
    • 2 replies
    • 923 views

  2. [Solved] antoniodifelice.helioho.st This site can’t be reached

    By antoniodifelice,
    • 2 replies
    • 177 views

  3. [Solved] Subdomain request for account microman5252

    By microman5252,
    • 2 replies
    • 204 views

  4. Change main domain

    By jdbastardy,
    • 2 replies
    • 1.3k views

  5. Cpanel error

    By egypt,
    • 2 replies
    • 1.4k views

  6. [Solved] Request To Change Server

    By rhaberko,
    • 2 replies
    • 598 views

  7. [Solved] Can't Connect To Mysql

    By cmtiger,   
    • 2 replies
    • 1.1k views

  8. [Solved] Domain Change

    By miwilc,   
    • 2 replies
    • 1.9k views

  9. My Website Gets Stopped Sometimes

    By webcyclein,
    • 2 replies
    • 642 views

  10. Invalid Login

    By hasoftwa,
    • 2 replies
    • 1.3k views

  11. I need to pass a domain from a suspended account to another account.

    By litenet,
    • 2 replies
    • 712 views

  12. [Solved] Donation completed via card – signup page error

    By Paschalidis Crhisovalantis,
    • 2 replies
    • 494 views

  13. Issues extracting zip

    By developer1,
    • 2 replies
    • 818 views

  14. Helions dissapeared

    By surfcss,
    • 2 replies
    • 1.8k views

  15. ad Based account

    By danny6,
    • 2 replies
    • 1.8k views
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