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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,658 topics in this forum

  1. Increase Disk Space

    By maicol07,   
    • 7 replies
    • 1.8k views

  2. [Solved] Www Version Works But Version Without Www Does Not Work

    By vaninf,
    • 3 replies
    • 911 views

  3. [Solved] Could You Move My Account From Johnny Server To Tommy Server With My Setting And Files?

    By dearpet1,
    • 5 replies
    • 909 views

  4. [Solved] Ip Banned

    By Bailey,
    • 4 replies
    • 850 views

  5. Change Website Name

    By fuzmic,
    • 3 replies
    • 744 views

  6. [Solved] New Main Domain

    By antonz,
    • 4 replies
    • 754 views

  7. Johnny: Mysql Remote Login.

    By kodilib,
    • 6 replies
    • 1.4k views

  8. [Solved] The Ip Address Has Been Blocked

    By obryanvi,   
    • 1 reply
    • 506 views

  9. [Solved] Ssl Replacement

    By Trespasser,
    • 10 replies
    • 2.4k views

  10. [Answered] Ssl Not Working

    By rexx0520,   
    • 2 replies
    • 1.3k views

  11. My Account Has Been Archived

    By sis13,
    • 3 replies
    • 672 views

  12. [Solved] Blocked Ip

    By river,
    • 2 replies
    • 540 views

  13. Getting Ad On Pages

    By mrj,
    • 6 replies
    • 1.5k views
    • mrj
    • mrj

  14. Cant Login

    By sahrul01,
    • 1 reply
    • 659 views

  15. [Solved] Java On Tommy Has Stopped Working

    By vaninf,
    • 1 reply
    • 608 views
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