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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Mysql Not Working

    By sankache,   
    • 2 replies
    • 520 views

  2. [Solved] Mysql Database Not Connecting

    By tagomago,   
    • 6 replies
    • 1.4k views

  3. [Solved] Database And Phpadmin No Connection

    By bonusmuzik,
    • 11 replies
    • 1.3k views
    • lafl
    • lafl

  4. [Solved] Mysql Remote Database Offline

    By paladox2014,
    • 2 replies
    • 381 views

  5. [Solved] Can I Have Two Subdomains Under The Domain Heliohost.org ?

    By 5ervant,   
    • 3 replies
    • 1.8k views

  6. [Solved] Is There A Problem With Your Ftp?

    By 5ervant,   
    • 1 reply
    • 1.7k views

  7. [Solved] Switch Theme Option Is Showing On Stevie Cpanel

    By paladox2014,
    • 1 reply
    • 408 views

  8. [Solved] Stylesheet Not Loading (403 Forbidden)

    By Vordar,
    • 1 reply
    • 414 views

  9. [Solved] Php 5.6

    By metaflox,
    • 1 reply
    • 260 views

  10. [Solved] Configuring Mail On Thunderbird 38

    By instilledbee,   
    • 1 reply
    • 1.6k views

  11. [Solved] Connection Problem With Website

    By trinucc,
    • 4 replies
    • 617 views

  12. [Solved] Adress Of Heliohost"s Mysql Host Server

    By piotrekn,
    • 1 reply
    • 853 views

  13. [Solved] Phpadmin Still Not Working

    By StefaanC,   
    • 2 replies
    • 669 views

  14. Invisible Databases And Unable To Connect To Phpmyadmin; I Didn't Save A Backup

    By chesnutcase,   
    • 3 replies
    • 346 views

  15. Invisible Databases (After Stevie Mysql Fix)

    By kendrel,
    • 1 reply
    • 438 views
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