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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,744 topics in this forum

  1. [Solved] Still Cannot Login To My Account

    By smb563,   
    • 0 replies
    • 292 views

  2. [Solved] Account Reset, Different Payment Methods

    By poorman,   
    • 2 replies
    • 583 views

  3. [Solved] Domain Change Requested

    By Soumikbhat,
    • 3 replies
    • 812 views

  4. Slow Respond/loading. Err_Connection_Timed_Out

    By usr8481,
    • 1 reply
    • 607 views

  5. Cannot Install Joomla With Postgresql

    By olschool,   
    • 4 replies
    • 2k views

  6. [Solved] Firewall Issue

    By wolstech,
    • 1 reply
    • 468 views

  7. [Mysql] Default Storage Engine

    By deajakovl,
    • 1 reply
    • 359 views

  8. [Solved] Bump Php Version To 5.5

    By paladox2014,
    • 4 replies
    • 584 views

  9. [Solved] Error Adding An Addon Domain

    By maicol07,
    • 1 reply
    • 423 views

  10. [Solved] Website Unavailable Outside Usa (Firewall Issue?)

    By karambolis8-2,
    • 7 replies
    • 1.2k views

  11. [Solved] Can't access site (Firewall Issue)

    By sofija,
    • 7 replies
    • 667 views

  12. [Solved] This Webpage Is Not Available. Err_Connection_Refused

    By usr8481,
    • 2 replies
    • 547 views
    • Guest
    • Guest

  13. [Solved] Login Password

    By Guest Lex,
    • 0 replies
    • 312 views
    • Guest
    • Guest

  14. [Solved] Can't Login

    By fimweb2,
    • 2 replies
    • 906 views

  15. [Solved] Cpanel And Website Does Not Respond

    By fin2000f,
    • 2 replies
    • 609 views
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