Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Blocked by Firewall?

    By ATTO,
    • 5 replies
    • 628 views

  2. Heliohost Free Webspace Reset Request

    By andreema,
    • 0 replies
    • 256 views

  3. [Solved] Cannot Change Primary Domain To Jimbo1Qaz.ro.lt (Script)

    By Jimbo1qaz,
    • 3 replies
    • 538 views

  4. Domain Change

    By Reuel,   
    • 0 replies
    • 970 views

  5. [Solved] Created An Account 5 Days Ago But Still Not Visible As Website

    By apepper,
    • 2 replies
    • 354 views

  6. My Database Mysql Not Working

    By jazons,   
    • 1 reply
    • 733 views

  7. [Solved] Unable To Access Site And Cpanel (Timeout)

    By farbin,   
    • 5 replies
    • 986 views

  8. Xcache Not Detected On Johnny

    By paladox2014,
    • 2 replies
    • 569 views

  9. [Solved] The Website Is Always Redirected To The Page Is Suspended, While The Website Active ?

    By sosmed,
    • 0 replies
    • 259 views

  10. [Solved] Suspended: Dudamiranda (Not suspended, firewall issue?)

    By dudamiranda,   
    • 3 replies
    • 709 views

  11. [Solved] Reset Password Not Working

    By ajaydevs,   
    • 9 replies
    • 2.2k views

  12. [Solved] Upgrading Cpanel Suggestions

    By paladox2014,
    • 1 reply
    • 366 views

  13. [Solved] Can You Please Make The Taken *.heliohost.org Subdomain Available Again?

    By 5ervant,   
    • 5 replies
    • 1.8k views

  14. [Solved] Stevie Phpmyadmin Problem

    By Dule,   
    • 1 reply
    • 567 views

  15. [Solved] Mysql Db Restore/fix

    By khushmi,
    • 1 reply
    • 450 views
×
×
  • Create New...