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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,350 topics in this forum

  1. My Vps Got Hacked, My Website Maybe Under Threat Too

    By Coldwin,
    • 1 reply
    • 718 views

  2. [Solved] Please Deploy My War File.

    By vaninf,
    • 1 reply
    • 510 views

  3. Main Domain Replacement

    By sosmed96,
    • 3 replies
    • 660 views

  4. [Solved] Upload War File 1 2 3

    By rohanawaw,
    • 31 replies
    • 3.2k views

  5. [Solved] Kill My Processes

    By denkorzh,
    • 1 reply
    • 591 views

  6. Connecting To Mysql Database

    By milan,   
    • 10 replies
    • 4.2k views

  7. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 541 views

  8. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 420 views

  9. [Solved] Deploy War File Request

    By bugrepor,
    • 3 replies
    • 668 views

  10. [Solved] Not Able To Login To Cpanel

    By chinglam,   
    • 2 replies
    • 1.4k views

  11. Cannot Load The Cpanel On Tommy

    By K_Rivers,
    • 5 replies
    • 1.1k views

  12. Tommy And Timing Out

    By leegold1,
    • 5 replies
    • 910 views

  13. I'm Getting An Error Trying To Connect To A Postgresql Database

    By dranser,   
    • 2 replies
    • 1.4k views

  14. [Solved] Postgres Database Access Request

    By azurena,
    • 1 reply
    • 448 views

  15. I Can't Access Johnny.heliohost.org:2083

    By gwd,   
    • 1 reply
    • 1.4k views
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