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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Error Adding An Addon Domain

    By maicol07,
    • 1 reply
    • 402 views

  2. [Solved] Website Unavailable Outside Usa (Firewall Issue?)

    By karambolis8-2,
    • 7 replies
    • 1.1k views

  3. [Solved] Can't access site (Firewall Issue)

    By sofija,
    • 7 replies
    • 630 views

  4. [Solved] This Webpage Is Not Available. Err_Connection_Refused

    By usr8481,
    • 2 replies
    • 526 views
    • Guest
    • Guest

  5. [Solved] Login Password

    By Guest Lex,
    • 0 replies
    • 273 views
    • Guest
    • Guest

  6. [Solved] Can't Login

    By fimweb2,
    • 2 replies
    • 865 views

  7. [Solved] Cpanel And Website Does Not Respond

    By fin2000f,
    • 2 replies
    • 588 views

  8. Solve Problem Http Status 404-

    By mani3311,
    • 0 replies
    • 188 views

  9. [Solved] Cannot Log In To Cpanel. "the Login Is Invalid." It Also Will Not Accept Reset Passwords

    By Hitmaker,
    • 5 replies
    • 781 views

  10. Local Backup File Does Not Exist

    By ashrafjp,   
    • 4 replies
    • 1.4k views

  11. [Solved] Supplied Password After Reset Invalid

    By smb563,
    • 1 reply
    • 232 views

  12. Suggestion: Update Cpanel To 11.52

    By paladox2014,
    • 4 replies
    • 517 views

  13. [Solved] Problem To Connect On Cpanel (Firewall Issue)

    By Extatiti,
    • 5 replies
    • 724 views

  14. [Solved] Question Regarding The Ssl For Sub-Domain

    By codesays,
    • 10 replies
    • 1.4k views

  15. [Solved] Unable To Login To Cpanel

    By hazimhf,   
    • 1 reply
    • 1.7k views
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