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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,842 topics in this forum

  1. [Solved] Cannot acces my acount

    By dowoar,
    • 4 replies
    • 850 views

  2. [Solved] Reset File Manager Files

    By gupta,
    • 12 replies
    • 1.9k views

  3. [Solved] Unarchive my account

    By great1,
    • 3 replies
    • 586 views

  4. [Solved] POSTGRESQL remote access

    By saswatsa,
    • 8 replies
    • 1.4k views

  5. [Solved] Tommy server java session variable not working

    By jimmykd,
    • 8 replies
    • 2.1k views

  6. 2nd Hosting Account?

    By webdevsemo,
    • 2 replies
    • 655 views

  7. [Solved] Please unarchive my account

    By geetc,   
    • 5 replies
    • 925 views

  8. Python modules install request on Johnny

    By jwapps,   
    • 2 replies
    • 1.7k views

  9. [Solved] Cannot remove alias on Johnny

    By Guest cmurphy,
    • 3 replies
    • 717 views
    • Guest
    • Guest

  10. Unable to create an Addon domain on Johnny server

    By seintitus,
    • 2 replies
    • 852 views

  11. I don't get where or how to use nameservers...

    By auxilor,
    • 1 reply
    • 506 views

  12. [Solved] Failed activation on Tommy after donation

    By lstest,   
    • 2 replies
    • 1.7k views

  13. [Answered] Cron job python and discord.py

    By geozz,   
    • 10 replies
    • 4.1k views

  14. Error logs when executing python

    By rossocor,
    • 3 replies
    • 968 views

  15. Domain Name Problem

    By gitsudo,   
    • 5 replies
    • 1.5k views
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