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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. Tommy Account Is Gone

    By space4u22,
    • 3 replies
    • 397 views

  2. Unable To Log In

    By Fanra,   
    • 3 replies
    • 1k views

  3. [Solved] Tommy Account Creation

    By rockygla,
    • 6 replies
    • 426 views

  4. [Solved] Moving From Stevie To Tommy

    By n747mm,
    • 7 replies
    • 663 views

  5. Server Move From Stevie To Tommy - Recover Data

    By stream2,
    • 3 replies
    • 308 views

  6. Hello,my Account Deleted

    By ky6a.spb,
    • 1 reply
    • 396 views

  7. Looking To Move To Tommy

    By twistitk,
    • 2 replies
    • 334 views

  8. Move To Johnny And Change My Helionet Username For Conflict With Heliohost

    By teetwist1,
    • 4 replies
    • 510 views

  9. Graylisting

    By DmC,
    • 3 replies
    • 315 views

  10. Server Change Steive To Jhonny/tommy

    By mesfx2,
    • 6 replies
    • 840 views

  11. Move Domain From Stevie To Johnny

    By dorrian383,
    • 11 replies
    • 1.1k views

  12. [Solved] Stevie To Tommy Transition

    By ignore2,
    • 2 replies
    • 298 views

  13. What Happened To My Account?

    By mojavejava,
    • 1 reply
    • 279 views

  14. [Solved] Migration To Tommy

    By dogboydog,
    • 2 replies
    • 527 views

  15. [Solved] I Can't Log In Cp Panel Since Stevie Crashed.

    By janisek72,
    • 3 replies
    • 625 views
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