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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,351 topics in this forum

    • 2 replies
    • 669 views
  1. Increase daily email limit

    • 5 replies
    • 865 views
    • 2 replies
    • 820 views
  2. Upload files via FTP

    • 3 replies
    • 1.7k views
  3. Cronjob Timezone

    • 2 replies
    • 688 views
    • 14 replies
    • 1.7k views
    • 6 replies
    • 1k views
    • 2 replies
    • 662 views
    • 1 reply
    • 538 views
    • 3 replies
    • 861 views
  4. Addon domain issue

    • 4 replies
    • 1.2k views
  5. Re-activate account

    • 1 reply
    • 422 views
    • 2 replies
    • 478 views
    • 1 reply
    • 518 views
    • 7 replies
    • 1.2k views
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