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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,914 topics in this forum

  1. Softaculous not showing available update

    By qsgt,
    • 4 replies
    • 992 views
    • qsgt
    • qsgt

  2. I am having problem of DNS

    By thorast,
    • 2 replies
    • 779 views

  3. [Solved] enable ip

    By chanders,
    • 1 reply
    • 789 views

  4. upload database .sql file and import with jsp

    By rohanawaw,
    • 4 replies
    • 24.9k views

  5. Domain in old account

    By thieme,
    • 2 replies
    • 828 views

  6. [Solved] permission denied to write file in home directory

    By rohanawaw,
    • 3 replies
    • 5.2k views

  7. [Solved] Cant delete folder off my site

    By hasson,
    • 4 replies
    • 1.1k views

  8. change subdomain root

    By xyterror,
    • 2 replies
    • 846 views

  9. [Solved] Domain Cleanup, Please

    By fxrex,
    • 2 replies
    • 827 views

  10. Lost File in File Manager

    By admshop2,   
    • 1 reply
    • 966 views

  11. Unable to export Postgres database

    By ukalumni,   
    • 2 replies
    • 1k views

  12. Can you unarchive my account?

    By tealbans,
    • 2 replies
    • 627 views

  13. help on setting up site with webdav

    By repo,
    • 3 replies
    • 1.1k views

  14. Google is not indexing my pages

    By thorast,
    • 4 replies
    • 1k views

  15. [Solved] Request For Account Registration (Tommy Server)

    By seintitus,
    • 1 reply
    • 687 views
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