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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,506 topics in this forum

  1. 500 Problem

    By HarryAnnies,
    • 3 replies
    • 679 views

  2. [Solved] Requested change to primary domain (believe correctly) -> No result a week later

    By webdevsemo,
    • 3 replies
    • 715 views

  3. [Solved] Creating an IPv6 HTTP Tunnel

    By Guest warinca,
    • 2 replies
    • 1.1k views

  4. [Solved] how I change my default PHP Version from 5.6.31 to 7.0 once and forever if I can't do this for me

    By nemo1,
    • 1 reply
    • 713 views

  5. [Solved] This site can’t be reached

    By syco09,
    • 4 replies
    • 798 views

  6. Request: Change username

    By etilk,   
    • 8 replies
    • 1.7k views

  7. [Solved] Parking a domain on an Addon Domain

    By sagnik,
    • 4 replies
    • 682 views

  8. cannot reset my password

    By solooo7,   
    • 1 reply
    • 926 views

  9. [Solved] AutoSSL

    By Guest warinca,   
    • 1 reply
    • 1.5k views

  10. [Solved] Delete my forum account

    By Guest icnsofto,
    • 1 reply
    • 425 views

  11. Start AutoSSL for a domain

    By Guest warinca,   
    • 13 replies
    • 1.6k views
    • Guest
    • Guest

  12. Apcu related 1 2

    By kazambie,   
    • 15 replies
    • 2.9k views

  13. Cant login to my account

    By zelenko,
    • 1 reply
    • 716 views

  14. How to create a new account or how to use existing account?

    By subodhc,   
    • 4 replies
    • 1.5k views

  15. unreachable site

    By montegio2,
    • 2 replies
    • 738 views
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