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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. [Inactive] Signup Didn't Work?

    By forrestt,
    • 3 replies
    • 1k views

  2. Graylisting

    By Guest DmC,
    • 3 replies
    • 605 views

  3. [Solved] Account Mia

    By gameotm9,
    • 3 replies
    • 1.4k views

  4. [Solved] Donation

    By lucash,
    • 3 replies
    • 1k views

  5. [Solved] Request for outbound port allow

    By logdog,
    • 3 replies
    • 954 views

  6. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 778 views

  7. Rebuild VPS

    By einsmusk,
    • 3 replies
    • 458 views

  8. HelioHost Account Queued

    By will_fire,
    • 3 replies
    • 1.3k views

  9. Create An Account

    By charay,
    • 3 replies
    • 897 views

  10. [Solved] Stevie No Ftp Access

    By Blazeweb,
    • 3 replies
    • 845 views

  11. Deleting account

    By scooby,
    • 3 replies
    • 1.6k views

  12. error

    By kr4nkkk,
    • 3 replies
    • 1.9k views

  13. [Solved] Please Show Me My Cpu And Ram Usage Over The Last 1 Week

    By hovatek,
    • 3 replies
    • 803 views

  14. Upload files via FTP

    By amcfarla,   
    • 3 replies
    • 1.9k views

  15. [Solved] New domain

    By costacja,
    • 3 replies
    • 547 views
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