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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Hosting Account

    By AJC,
    • 11 replies
    • 2.5k views

  2. how can i set up a hosting account thing?

    By nehe32,
    • 11 replies
    • 3k views

  3. Website Down

    By Simion B,
    • 11 replies
    • 2.4k views

  4. wanting a domain

    By nehe32,
    • 11 replies
    • 2.9k views

  5. Account Reset

    By Lab Work,
    • 11 replies
    • 2.3k views

  6. Unusual Slowness

    By Elivmar,
    • 11 replies
    • 2.6k views

  7. [Solved] Very Slow Cpanel On Stevie Server

    By Radel46,
    • 11 replies
    • 909 views

  8. Losing Db Connection During Query

    By hwiremod,
    • 11 replies
    • 830 views

  9. [Solved] Account issue

    By PF4Public,
    • 11 replies
    • 945 views

  10. Need Help - Outgoing Mail Won't Work On Mac's Mail App

    By richard1000,
    • 11 replies
    • 617 views

  11. [Solved] Tommy Internal Server Error 500

    By nexeu,   
    • 11 replies
    • 1.1k views

  12. 2 Problems taking turns.. :)

    By wilks3y,
    • 11 replies
    • 1.7k views

  13. Uploading before transfer

    By Coogan,
    • 11 replies
    • 2.5k views

  14. Long activation time

    By Vortex,
    • 11 replies
    • 1.6k views

  15. Moved From Johnny To Tommy -- 404/500 Errors

    By Korejora,
    • 11 replies
    • 845 views
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