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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. File Permissions

    By daskunk,
    • 3 replies
    • 922 views

  2. Account Inactive

    By danielz,
    • 1 reply
    • 607 views

  3. [Solved] Too many 500 internal server Erorrs

    By prisme,
    • 2 replies
    • 929 views

  4. Process Kill Request

    By singular,
    • 1 reply
    • 610 views

  5. [Solved] Run AutoSSL

    By Guest icn,
    • 1 reply
    • 663 views

  6. Internal Server Error (Django)

    By form,   
    • 1 reply
    • 1.3k views

  7. Cannot access WEB_INF for libraries in ftp.

    By murpha,
    • 5 replies
    • 939 views

  8. [Solved] Tommy invitation after donating

    By superusu,
    • 1 reply
    • 634 views

  9. Install learninglocker

    By sola,
    • 1 reply
    • 744 views

  10. [Solved] Imagenes no se pueden ver

    By retrope,
    • 3 replies
    • 884 views

  11. New FTpP Account login problem

    By cvary61,
    • 1 reply
    • 812 views

  12. [Solved] Cannot re-add domains — remove DNS entries

    By Guest jondhoe2,
    • 3 replies
    • 493 views

  13. Account Suspended - problems with domains

    By emisoras,
    • 3 replies
    • 787 views

  14. How to change main domain

    By comp7054,
    • 1 reply
    • 591 views
    • Guest
    • Guest

  15. Connection refused to some domains

    By shuffly2,   
    • 6 replies
    • 1.6k views
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