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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,446 topics in this forum

  1. [Solved] recurring donation

    By helferg01,
    • 1 reply
    • 484 views

  2. [Solved] archived website

    By devmil18,
    • 2 replies
    • 512 views

  3. [Solved] Change main domain

    By zkelvin2,   
    • 4 replies
    • 1.2k views

  4. [Solved] Donation

    By sofija,
    • 1 reply
    • 699 views

  5. [Solved] change email

    By valdir,
    • 1 reply
    • 711 views

  6. [Solved] Account inactive

    By tulsi,
    • 2 replies
    • 586 views

  7. [Solved] cannot add addon domain

    By solooo7,
    • 2 replies
    • 700 views

  8. [Solved] Need help with my new domain

    By Luigi123,
    • 8 replies
    • 1.1k views

  9. [Solved] move my account to Tommy

    By meatbouz,
    • 5 replies
    • 869 views

  10. Unable to log in to account

    By vincitygialam,
    • 1 reply
    • 756 views

  11. problem in adding addon domainname

    By trrp,
    • 1 reply
    • 469 views

  12. [Solved] Please Clear my Domain from Apache Configuration

    By trrp,
    • 2 replies
    • 703 views

  13. [Solved] Account archived

    By inged,   
    • 1 reply
    • 888 views

  14. Suspended: sam96181

    By sam96181,
    • 1 reply
    • 946 views

  15. Apache mod_rewrite

    By litenet,
    • 2 replies
    • 822 views
    • mrj
    • mrj
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