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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,506 topics in this forum

  1. New FTpP Account login problem

    By cvary61,
    • 1 reply
    • 783 views

  2. [Solved] Cannot re-add domains — remove DNS entries

    By Guest jondhoe2,
    • 3 replies
    • 470 views

  3. Account Suspended - problems with domains

    By emisoras,
    • 3 replies
    • 759 views

  4. How to change main domain

    By comp7054,
    • 1 reply
    • 568 views
    • Guest
    • Guest

  5. Connection refused to some domains

    By shuffly2,   
    • 6 replies
    • 1.5k views

  6. [Solved] About my website

    By xeirn,
    • 4 replies
    • 1k views

  7. [Solved] my website not running in desktop "gharsapnoke.com"

    By gharsapn,   
    • 2 replies
    • 716 views
    • Guest
    • Guest

  8. [Solved] Have I configured my addon domain correctly?

    By MauroF,   
    • 2 replies
    • 967 views

  9. Johnnys Server

    By kippman1,
    • 1 reply
    • 752 views

  10. [Solved] IP Banned

    By kippman1,
    • 1 reply
    • 667 views

  11. Start AutoSSL

    By Guest icn,
    • 2 replies
    • 532 views

  12. [Inactive] Sign up problem

    By Samrudhi,   
    • 1 reply
    • 683 views

  13. I want tommy server

    By Tricknoffers,
    • 3 replies
    • 702 views

  14. New account for donation?

    By josephw,
    • 1 reply
    • 507 views

  15. Change username

    By Guest icn,
    • 10 replies
    • 763 views
    • Guest
    • Guest
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