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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. Can't login

    By JpTiger,
    • 2 replies
    • 753 views

  2. [Solved] Move Request to Tommy

    By trenten,
    • 8 replies
    • 753 views

  3. [Solved] Change email address for the account

    By leranjun,
    • 8 replies
    • 753 views

  4. Avg Threat Labs Say Heliohost Possible Active Malware

    By sylvain,   
    • 5 replies
    • 753 views

  5. Imagemagick Does Not Work

    By clueless,
    • 6 replies
    • 752 views

  6. [Solved] Tommy is down.

    By patents,   
    • 3 replies
    • 752 views

  7. How long did it take to activate your account?

    By jje,
    • 3 replies
    • 752 views

  8. Site suspended

    By software advisor henry,
    • 1 reply
    • 752 views

  9. Sending Emails

    By phantom666,   
    • 5 replies
    • 752 views

  10. Cannot log into CPAN

    By Louis,
    • 1 reply
    • 752 views

  11. Alert - Stevie Lagging

    By n30n,
    • 3 replies
    • 752 views

  12. 500 Internal Server Error

    By KnooL,
    • 1 reply
    • 751 views

  13. [Solved] Can't Renew Account: Torels

    By torels2,   
    • 4 replies
    • 751 views

  14. Unable to send email using PHP SMTP.

    By craziks,
    • 5 replies
    • 751 views

  15. [Solved] Remove DNS record for guitar-resources.ga, please?

    By guitar,
    • 3 replies
    • 751 views
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