Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,126 topics in this forum

  1. [Solved] Archived account's backup

    By mtpews,
    • 1 reply
    • 458 views

  2. Mail POP not responding...

    By skully,
    • 2 replies
    • 648 views

  3. domains not working

    By gadgetcc2,
    • 1 reply
    • 512 views

  4. [Solved] Domain not working

    By gadgetcc2,
    • 4 replies
    • 658 views

  5. [Solved] Domain change request

    By biggd,
    • 2 replies
    • 422 views

  6. install file delected in public_html

    By brasil,
    • 13 replies
    • 1.4k views

  7. Cannot Login to my HelioHost Account

    By pctips,   
    • 9 replies
    • 2.9k views

  8. SSL notes on Tommy

    By patrick8,
    • 3 replies
    • 1.3k views

  9. site unreachable

    By softlab,   
    • 3 replies
    • 2.6k views

  10. Cannot delete my account

    By gaorui84,
    • 1 reply
    • 344 views

  11. Tomcat

    By thmuelle,
    • 1 reply
    • 566 views

  12. [Solved] Unblock my Ip please

    By tssinfo,   
    • 1 reply
    • 745 views

  13. Please delete my account

    By netorube,
    • 1 reply
    • 358 views

  14. [Solved] Please remove previous DNS entrie for industryus.ca

    By industry,
    • 1 reply
    • 484 views

  15. patriots.heliohost.org refused to connect.

    By patriots,
    • 4 replies
    • 759 views
×
×
  • Create New...