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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,737 topics in this forum

  1. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 875 views

  2. [Solved] Delay in changing the main domain

    By suror,
    • 4 replies
    • 529 views

  3. [Solved] Request additional emails per day

    By csalem,
    • 9 replies
    • 593 views

  4. [Solved] 404 Error

    By panamajuul,
    • 2 replies
    • 293 views

  5. [Solved] Can't use Python2.7 on Johnny Server

    By lachie07,   
    • 5 replies
    • 667 views

  6. [Solved] Account archived

    By dannpag,   
    • 4 replies
    • 357 views

  7. [Solved] Dommain not updated

    By csalem,
    • 2 replies
    • 368 views

  8. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 753 views

  9. Can't remove addon domains (not even visible to delete) !

    By suror,   
    • 4 replies
    • 904 views

  10. [Solved] Unarchive Lance26

    By lance26,
    • 2 replies
    • 301 views

  11. [Solved] Python Module Install Request On Johnny

    By carlosmc,   
    • 7 replies
    • 1.2k views

  12. [Solved] Unable to connect to smtp - "smtp.gmail.com",587

    By formigol,   
    • 13 replies
    • 13.6k views

  13. [Solved] Can't send e-mails from servlet

    By vukosyst,
    • 9 replies
    • 1.8k views

  14. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 552 views

  15. [Solved] Mysql Problem

    By netorube,
    • 5 replies
    • 1.2k views
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