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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,988 topics in this forum

  1. [Solved] No AutoSSL option on Johnny?

    By Guest supericn,
    • 3 replies
    • 348 views

  2. There is a way to associate domain in Ricky

    By sadeso,   
    • 8 replies
    • 793 views

  3. cPanel Sub-account login problem

    By rajdis,   
    • 1 reply
    • 3.1k views

  4. Close my forum account

    By Guest warinca,
    • 1 reply
    • 274 views

  5. [Solved] Double Storage

    By Guest DmC,
    • 4 replies
    • 563 views
    • Guest
    • Guest

  6. Old username/domain no longer available after suspension, few Qs

    By jcook,   
    • 3 replies
    • 1.1k views

  7. Error FTP en Ricky

    By sadeso,   
    • 3 replies
    • 1.8k views

  8. My Domain in Ricky Does not Work

    By scrum,   
    • 5 replies
    • 1.4k views

  9. unable to find my page through URL

    By ticketb,   
    • 2 replies
    • 577 views

  10. SSL Fails when WWW is appended to site domain

    By space2018,
    • 5 replies
    • 901 views

  11. [Solved] Account Suspended after renewal

    By blubbers,
    • 2 replies
    • 327 views

  12. Account suspension due to inactivity

    By rajdis,   
    • 4 replies
    • 1.4k views

  13. [Solved] My account got archived due to inactivity

    By stnby,   
    • 2 replies
    • 975 views

  14. Connecting to MySql from Web application

    By tssinfo,   
    • 1 reply
    • 499 views

  15. [Solved] Donated, but Tommy invitation email "code is invalid"

    By gawmonster,
    • 0 replies
    • 701 views
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