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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,934 topics in this forum

  1. Error FTP en Ricky

    By sadeso,   
    • 3 replies
    • 1.8k views

  2. My Domain in Ricky Does not Work

    By scrum,   
    • 5 replies
    • 1.4k views

  3. unable to find my page through URL

    By ticketb,   
    • 2 replies
    • 566 views

  4. SSL Fails when WWW is appended to site domain

    By space2018,
    • 5 replies
    • 879 views

  5. [Solved] Account Suspended after renewal

    By blubbers,
    • 2 replies
    • 308 views

  6. Account suspension due to inactivity

    By rajdis,   
    • 4 replies
    • 1.4k views

  7. [Solved] My account got archived due to inactivity

    By stnby,   
    • 2 replies
    • 959 views

  8. Connecting to MySql from Web application

    By tssinfo,   
    • 1 reply
    • 487 views

  9. [Solved] Donated, but Tommy invitation email "code is invalid"

    By gawmonster,
    • 0 replies
    • 686 views

  10. [Solved] Subdomain Control Error

    By ziad87,
    • 3 replies
    • 760 views

  11. [Solved] error server

    By gabotopuro7,
    • 1 reply
    • 359 views

  12. Error (XID x68mdc)

    By ardent,   
    • 3 replies
    • 1.3k views

  13. Partnership with Heliohost

    By sagnik,
    • 0 replies
    • 418 views

  14. Donation sent, delete Johnny account, invite for Ricky/Tommy

    By appfinch,
    • 2 replies
    • 366 views

  15. [Solved] unarchive my Account

    By rbhushan,
    • 4 replies
    • 445 views
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