[Solved] Can't connect via FTP

[nmesisca]

Hi there,

I can log on to my account (both the one on johnny and on lilly) but I dont seem to be able to connect via FTP to lilly anymore.

 

Could I have a little help please?

 

thank you,

regards

 

Nick

[wolstech]

The account nmesisca2 was suspended due to inactivity. I restored it and it should start working again within the next hour.

 

Please keep in mind that renewing the cPanel account attached to a Lily account does not renew the Lily account. To restore an inactive account that has a Lily account attached to it:

• Renew the cPanel account if needed and confirm you can log into it.
• Renew the Lily account once the cpanel account is working.
• Wait up to an hour. Lily accounts don't restore instantly unlike cPanel accounts.

[nmesisca]

I understand. thank you for your help.

 

regards,

Nick