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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,358 topics in this forum

  1. [Solved] Tommy Backup

    By PCBSunbird,   
    • 10 replies
    • 1.7k views

  2. [Solved] [DNS] Ricky Invite request

    By vnsmes,
    • 5 replies
    • 967 views

  3. [Solved] Can I Do Anything to Get my Page Up?

    By lgpchelp,
    • 1 reply
    • 510 views

  4. [Solved] Now I can't access the server and my website any more 1 2

    By roguitar,   
    • 19 replies
    • 3.3k views

  5. [Pending] error 500 with Django and Mysql

    By shniper,   
    • 2 replies
    • 1.6k views

  6. [Solved] Account Queued

    By blackbos,
    • 7 replies
    • 1k views

  7. [Solved] Can't access server and transfer files via FTP 1 2

    By roguitar,   
    • 16 replies
    • 4.1k views

  8. [Solved] Free Up Username

    By Lounger2,
    • 3 replies
    • 672 views

  9. [Solved] missing backup mail tommy

    By fencer84,
    • 5 replies
    • 835 views

  10. [Solved] Re-create domain on Johnny 1 2

    By shuffly2,   
    • 16 replies
    • 3k views

  11. [Solved] Changing server time zone

    By roguitar,   
    • 7 replies
    • 1.7k views

  12. [Pending] not getting backup

    By PCBSunbird,   
    • 6 replies
    • 1.2k views

  13. [Solved] problem login cpanel ricky

    By cesde,
    • 1 reply
    • 716 views

  14. [Solved] For reactivation user: ngr

    By sklmteacher,
    • 4 replies
    • 869 views

  15. [Solved] Ricky invite

    By vanisk,
    • 8 replies
    • 1k views
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