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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. [Solved] Setting Up HTTP/2?

    By leranjun,   
    • 1 reply
    • 787 views

  2. [Inactive] request to enable https access

    By ttc,
    • 5 replies
    • 850 views

  3. [Solved] Account Status | archived due to inactivity

    By wape,
    • 3 replies
    • 650 views

  4. [Solved] Request for Server Move (Donate)

    By guntxjak,
    • 2 replies
    • 596 views

  5. [Solved] Um... I'm not sure what happened but...

    By guntxjak,
    • 4 replies
    • 838 views

  6. [Solved] Can't connect to my database on Johnny after password change

    By munny,   
    • 5 replies
    • 1.6k views

  7. [Inactive] wordpress with parked domain (aka alias)...

    By masavini,   
    • 5 replies
    • 1.3k views

  8. [Solved] Account suspended and recovered but now I can't login

    By munny,   
    • 10 replies
    • 1.8k views

  9. [Solved] Tommy invitation expired

    By francodn,
    • 1 reply
    • 615 views

  10. [Solved] Remote MySQL permissions

    By uniherb,
    • 4 replies
    • 934 views

  11. [Solved] Invalid Login

    By xohmz,
    • 4 replies
    • 1.1k views

  12. [Inactive] Python

    By getjar,
    • 3 replies
    • 1.1k views

  13. [Solved] [Flask] /path is becoming /flask.wsgi/path

    By rik61072,   
    • 3 replies
    • 1.2k views

  14. [Inactive] Flask error [.htaccess ?]

    By nutra,
    • 10 replies
    • 1.4k views

  15. [Solved] Remote access for PostgreSQL database on Tommy

    By rehub,
    • 4 replies
    • 776 views
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