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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,303 topics in this forum

  1. [Solved] Tommy invitation

    By filmegoo,
    • 2 replies
    • 753 views

  2. [Solved] Previous Donations....

    By skullys,
    • 4 replies
    • 840 views

  3. [Solved] Account Queued For The Past Week

    By webdevsemo,
    • 6 replies
    • 940 views

  4. [Solved] Add domain

    By cmh,
    • 4 replies
    • 700 views
    • cmh
    • cmh

  5. [Solved] Second domain on heliohost.org

    By kurtilk,   
    • 4 replies
    • 1.3k views

  6. [Solved] My website is not accessible & said under reconstruction

    By fuzmic,
    • 2 replies
    • 642 views

  7. [Solved] Close account bigfeet5

    By bigfeet4,
    • 4 replies
    • 781 views
    • Guest
    • Guest

  8. [Solved] tommy

    By yamutha,
    • 6 replies
    • 897 views

  9. Website not accessible

    By fuzmic,
    • 3 replies
    • 799 views

  10. Tommy request

    By parcela2,
    • 5 replies
    • 886 views

  11. Is the email address I received Back Up Notification For Tommy...

    By skullys,
    • 2 replies
    • 612 views

  12. Problems with e-mail

    By luanfrj,   
    • 1 reply
    • 750 views

  13. [Solved] Account Inactive (but it's not)

    By vnsmes,
    • 2 replies
    • 738 views

  14. How to know If moved

    By mrj,
    • 2 replies
    • 691 views
    • mrj
    • mrj

  15. [Solved] Is there an ETA for Tommy yet

    By azmender22,   
    • 3 replies
    • 938 views
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