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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,901 topics in this forum

  1. [Solved] help can't run python script

    By belheart,
    • 3 replies
    • 780 views

  2. [Solved] Account Reactivation

    By creeper,
    • 2 replies
    • 508 views

  3. java installation request queue

    By jmoseaol,   
    • 3 replies
    • 1k views

  4. From Tommy to Amazon Web Services, how to do it?

    By qmuleiro,
    • 2 replies
    • 763 views

  5. Tommy - java servlet proxy error - error reading from remote server

    By gebets,
    • 1 reply
    • 606 views

  6. [Solved] I tried changing domain and after 24 hours its not changed

    By allstone,
    • 6 replies
    • 783 views

  7. dial tcp 65.19.141.67:3306: connect: connection timed out

    By arhimas,
    • 2 replies
    • 2.6k views

  8. Account Deletion

    By minamorc,
    • 1 reply
    • 392 views

  9. [Solved] PostgreSQL remote access

    By shashankbandari,   
    • 5 replies
    • 1.1k views

  10. HelioNet Account Password

    By walt,
    • 9 replies
    • 799 views

  11. [Solved] Unable To Add an Aliase

    By trrp,
    • 3 replies
    • 507 views

  12. Please setup a Java environment on Tommie for me

    By billfly,   
    • 1 reply
    • 422 views

  13. [Solved] Installing Python Telegram Bot package

    By barjoman,   
    • 1 reply
    • 1.3k views

  14. Request for Space Increase

    By foodfor,
    • 1 reply
    • 404 views

  15. [Solved] Not receiving confirmation email

    By Luigi123,
    • 3 replies
    • 677 views
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