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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,122 topics in this forum

  1. [Solved] Tommy HTTP Access Logs Stopped

    By Computer Nerd Kev,   
    • 8 replies
    • 1.5k views

  2. [Solved] Forum struck in mobile view.

    By Sn1F3rt,
    • 14 replies
    • 1.3k views

  3. [Solved] Not able to execute SQL commands

    By leranjun,   
    • 10 replies
    • 1.6k views

  4. Unblock IP Address (Too many connections [FTP])

    By Guest pooks,
    • 0 replies
    • 389 views
    • Guest
    • Guest

  5. [Solved] VPS Request Mistaken

    By Sn1F3rt,
    • 1 reply
    • 627 views

  6. [Solved] Freenom Domain Nameservers

    By wrenaud,
    • 4 replies
    • 877 views

  7. [Solved] TomCat log access

    By fjmduran,
    • 5 replies
    • 683 views

  8. [Solved] Enable Postgis Extension

    By farkkill,
    • 2 replies
    • 549 views

  9. [Solved] Inactive Account

    By igoreck,
    • 2 replies
    • 519 views

  10. [Solved] archived account: postfre

    By postfred,   
    • 2 replies
    • 779 views

  11. [Solved] PostgreSQL Remote Access

    By farkkill,   
    • 2 replies
    • 783 views

  12. [Solved] want to change primary domain 1 2

    By harshsha,   
    • 15 replies
    • 1.8k views

  13. FTP Problem And Question

    By raquib,
    • 8 replies
    • 749 views

  14. PHP version too old

    By atdx,
    • 12 replies
    • 1.1k views

  15. [Solved] https and non-www

    By vizinho,
    • 6 replies
    • 983 views
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