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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10095 topics in this forum

  1. [Solved] I would like to create a new domain and change it as the main

    By b0chard,   
    • 3 replies
    • 653 views

  2. [Solved] I Would Like To Have 1 Account On Stevie And 1 On Johnny

    By mbdungo,   
    • 1 reply
    • 1.5k views

  3. [Solved] I would like to request a subdomain

    By alex11315,
    • 1 reply
    • 333 views

  4. [Solved] I would like to wipe my account and start over.

    By mohmedebeid,
    • 1 reply
    • 521 views

  5. [SOLVED] I'd Forgotten My Email Which Was Used For Registration. What Should I Do?

    By rm10,
    • 3 replies
    • 801 views

  6. [Solved] I'd like my domain connected to my hosting

    By imaraproducts,
    • 1 reply
    • 240 views

  7. [Solved] I'd like to add a domain

    By nikede,   
    • 1 reply
    • 445 views

  8. [Solved] I'd like to add the domain sourgirl.org as my main domain

    By faithlehane,
    • 2 replies
    • 589 views

  9. [Solved] I'm Getting An Error Trying To Connect To A Postgresql Database

    By kamesenin,   
    • 3 replies
    • 5.1k views

  10. [Solved] i'm not able to login to johnny.heliohost.org

    By i,   
    • 10 replies
    • 1.5k views

  11. [SOLVED] If Wildcards Dns Supported Would Be Better!

    By mhea,   
    • 6 replies
    • 1.9k views
    • Guest
    • Guest

  12. [Solved] Ignore This

    By gamlenar,
    • 5 replies
    • 1.5k views

  13. [Solved] Im new i wan't to host a java here how?

    By cm122927,
    • 1 reply
    • 440 views

  14. [Solved] im ready for plesk

    By theshade,
    • 2 replies
    • 715 views

  15. [Solved] Im Signup With Stevie And Take Me To Johnny

    By oflash,
    • 2 replies
    • 994 views
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