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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,901 topics in this forum

  1. [Solved] suspended

    By mrakash,
    • 2 replies
    • 474 views

  2. [Solved] Prestashop 1.7.5 runs out of memory

    By zweris,
    • 9 replies
    • 2.4k views

  3. can't bring up cpanel on tommy

    By hqcfp,
    • 1 reply
    • 487 views

  4. [Solved] Postgresql remote access

    By roebie,   
    • 1 reply
    • 940 views

  5. [Solved] Disable Java on my account

    By Guest icn,
    • 1 reply
    • 361 views

  6. [Solved] PHP on Ricky returns 500 Internal Server Error

    By roebie,
    • 2 replies
    • 620 views

  7. [Solved] can not add addon domain

    By mrj,
    • 3 replies
    • 558 views

  8. Postgresql Access

    By joomleex,
    • 1 reply
    • 397 views

  9. [Solved] Cannot change my password

    By biggd,
    • 5 replies
    • 829 views

  10. [Solved] Could you please keep my account active!

    By vaninf,
    • 2 replies
    • 616 views

  11. [Solved] I failed to reset my password.

    By vaninf,
    • 1 reply
    • 572 views

  12. [Solved] Cannot Log In

    By heliomember,
    • 3 replies
    • 668 views

  13. [Solved] Have Serius problem

    By victord,
    • 5 replies
    • 1k views

  14. [Solved] FTP login

    By dl5ark1,
    • 1 reply
    • 622 views

  15. [Solved] Can't log In or reset my password

    By xonshiz,
    • 1 reply
    • 642 views
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