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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,984 topics in this forum

  1. [Solved] Website Showing 404.htm

    By aniruddh,
    • 7 replies
    • 1.1k views

  2. Could u plz configure my email account

    By sylvain,
    • 7 replies
    • 1.1k views

  3. Invalid Login

    By hasoftwa,
    • 2 replies
    • 881 views

  4. SSL Certificates with Certbot & Let's Encrypt

    By xman993,   
    • 2 replies
    • 854 views

  5. [Solved] Adding/changing domain to a(nother) new one

    By greenley,   
    • 2 replies
    • 873 views

  6. [Solved] Disable max_user_connections

    By thaian,
    • 2 replies
    • 595 views

  7. Java support removed from account

    By johnsanf13@gmail.com,
    • 5 replies
    • 664 views

  8. [Solved] SSL Problem

    By atdx,   
    • 14 replies
    • 1.2k views

  9. [Solved] Getting an Error connecting to my website?

    By apexoi,
    • 1 reply
    • 566 views

  10. [Solved] Change main domain to eu.org

    By atdx,   
    • 8 replies
    • 957 views

  11. [Solved] Forum stuck on mobile view

    By Flaze,
    • 3 replies
    • 637 views

  12. Java or ASP in Tommy server?

    By fjmduran,
    • 4 replies
    • 944 views

  13. [Solved] Change email address for the account

    By leranjun,
    • 8 replies
    • 941 views

  14. [Solved] Cannot login to cPanel

    By prost,   
    • 3 replies
    • 689 views

  15. [Solved] VPS Issue - Connection Timed Out

    By trrp,   
    • 0 replies
    • 606 views
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