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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. [Solved] Archived account because of inactivity.

    By ivatsa,
    • 1 reply
    • 622 views

  2. Error 500 all the time

    By studiosu,
    • 10 replies
    • 1.4k views

  3. Jsp code not working

    By ramproje,
    • 1 reply
    • 524 views

  4. 500 internal error

    By ernestd3,
    • 2 replies
    • 1.3k views

  5. Blocked ip?

    By sendmail,
    • 5 replies
    • 1.3k views

  6. Where can I see the error console?

    By virtuala,
    • 1 reply
    • 640 views

  7. [Solved] 500 Internal Server Error

    By dalrae,
    • 5 replies
    • 1.3k views

  8. [Solved] Can I please get mcrypt module is installed

    By johnwise,
    • 5 replies
    • 857 views

  9. [Solved] Please unarchive my account

    By mjsignup,   
    • 3 replies
    • 968 views

  10. Unable to connect to FTP

    By Zerotrash,
    • 1 reply
    • 651 views

  11. [Solved] Postgres database remote access

    By nacertns,
    • 4 replies
    • 902 views

  12. my website not working?

    By esra,
    • 1 reply
    • 794 views

  13. [Solved] Script timeout

    By rexmism,
    • 2 replies
    • 845 views

  14. Site does not load.

    By Zerotrash,
    • 7 replies
    • 2.6k views

  15. Suggestion to Disable TLS 1.0 and TLS 1.1 for all users

    By SMARTDODO,   
    • 12 replies
    • 2k views
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