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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,306 topics in this forum

  1. mySQL server down

    By rebal15,
    • 1 reply
    • 581 views

  2. [Solved] Domain moving 1 2

    By rebal15,
    • 15 replies
    • 2k views

  3. [Solved] I can't login to my website

    By etravel,
    • 1 reply
    • 581 views

  4. Permission issues on Tommy

    By beebedl2,
    • 2 replies
    • 611 views

  5. [Solved] Account deleted/suspended

    By rebal15,
    • 3 replies
    • 708 views

  6. Can't login to my johnny CPanel

    By aperture,   
    • 1 reply
    • 1.3k views

  7. [Solved] Johnny's Python 3.6

    By iffatsh,
    • 4 replies
    • 756 views

  8. Kindly fix the SSL PHP error

    By esegate,
    • 0 replies
    • 454 views

  9. Delete my account

    By rebal15,
    • 1 reply
    • 514 views

  10. [Solved] my second TRTL donation

    By ikk157,
    • 14 replies
    • 2.2k views

  11. Hacked my site??

    By dydoridy,   
    • 1 reply
    • 835 views

  12. [Inactive] 500 Internal Server Error

    By esegate,
    • 2 replies
    • 836 views

  13. [Solved] Missing Disk Space

    By aiptek,
    • 1 reply
    • 582 views

  14. [Solved] Three weird things: db timeout, password rejection, and phpMyAdmin crash

    By badrihippo,   
    • 6 replies
    • 1.5k views

  15. [Solved] Unarchive Account

    By esegate,
    • 3 replies
    • 651 views
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