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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. Problem Creating Addon Domain

    By onsen,
    • 3 replies
    • 493 views

  2. [Solved] Move my server to Ricky

    By softlab,
    • 3 replies
    • 489 views

  3. [Solved] not update the DNS - HELP

    By antiFX,
    • 3 replies
    • 568 views

  4. [Solved] Change Servers and Move Website

    By nonstate,   
    • 3 replies
    • 709 views

  5. [SOLVED] [Solved] Cannot Delete Subdomain

    By aamsur,
    • 3 replies
    • 854 views

  6. [Solved] Domain Wont Changes

    By faruq,
    • 3 replies
    • 579 views

  7. [Solved] Problem Creating Addon Domain - Error From Park Wrapper

    By pab49162,   
    • 3 replies
    • 1.6k views

  8. [Solved] Please add our domain to install wordpress

    By moneypak,
    • 3 replies
    • 214 views

  9. Postgresql error

    By heliohost.org,
    • 3 replies
    • 1.8k views

  10. Domain Change Link Wrong

    By Krydos,
    • 3 replies
    • 666 views

  11. [Solved] Un-archived my account

    By saqib444,   
    • 3 replies
    • 655 views

  12. [Solved] Account on tommy server

    By J823,
    • 3 replies
    • 557 views

  13. [Solved] Domain change

    By mgx,
    • 3 replies
    • 254 views

  14. My Website Url Does Not Work

    By adaa,
    • 3 replies
    • 491 views

  15. [Solved] Java Request

    By ocms,   
    • 3 replies
    • 1.3k views
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