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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. SSL Fails when WWW is appended to site domain

    By space2018,
    • 5 replies
    • 746 views

  2. [Solved] Account Suspended after renewal

    By blubbers,
    • 2 replies
    • 242 views

  3. Account suspension due to inactivity

    By rajdis,   
    • 4 replies
    • 1.2k views

  4. [Solved] My account got archived due to inactivity

    By stnby,   
    • 2 replies
    • 880 views

  5. Connecting to MySql from Web application

    By tssinfo,   
    • 1 reply
    • 405 views

  6. [Solved] Donated, but Tommy invitation email "code is invalid"

    By gawmonster,
    • 0 replies
    • 582 views

  7. [Solved] Subdomain Control Error

    By ziad87,
    • 3 replies
    • 643 views

  8. [Solved] error server

    By gabotopuro7,
    • 1 reply
    • 280 views

  9. Error (XID x68mdc)

    By ardent,   
    • 3 replies
    • 1.2k views

  10. Partnership with Heliohost

    By sagnik,
    • 0 replies
    • 340 views

  11. Donation sent, delete Johnny account, invite for Ricky/Tommy

    By appfinch,
    • 2 replies
    • 295 views

  12. [Solved] unarchive my Account

    By rbhushan,
    • 4 replies
    • 358 views

  13. [Solved] Account Delete Request

    By rmurthy,   
    • 7 replies
    • 1.2k views

  14. [Solved] Un-archived my account

    By saqib444,   
    • 3 replies
    • 644 views

  15. [Solved] Johnny Domain Delete

    By arkeolog,   
    • 1 reply
    • 1k views
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