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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,120 topics in this forum

  1. [Solved] domain cody.heliohost.org exists on ns2.heliohost but not ns1

    By mailftp,   
    • 1 reply
    • 655 views

  2. [Solved] Storage space and forum username

    By c2s,
    • 3 replies
    • 768 views

  3. [Solved] unarchive my account

    By saurabh0,   
    • 2 replies
    • 765 views

  4. Changing domain name of website

    By munny,   
    • 1 reply
    • 943 views

  5. [Solved] Account Queued

    By munny,   
    • 3 replies
    • 1.1k views

  6. [Solved] Invitation Sent received and not working (ID:philip1)

    By philip888,
    • 5 replies
    • 867 views

  7. [Solved] New Issues at New Tommy

    By fuzmic,   
    • 6 replies
    • 850 views

  8. Re-active Account.

    By rezaul2,
    • 1 reply
    • 343 views

  9. Try recreating fencer84 user

    By fencer84,
    • 2 replies
    • 513 views

  10. [Solved] Tommy invitation

    By filmegoo,
    • 2 replies
    • 700 views

  11. [Solved] Previous Donations....

    By skullys,
    • 4 replies
    • 789 views

  12. [Solved] Account Queued For The Past Week

    By webdevsemo,
    • 6 replies
    • 885 views

  13. [Solved] Add domain

    By cmh,
    • 4 replies
    • 635 views
    • cmh
    • cmh

  14. [Solved] Second domain on heliohost.org

    By kurtilk,   
    • 4 replies
    • 1.3k views

  15. [Solved] My website is not accessible & said under reconstruction

    By fuzmic,
    • 2 replies
    • 598 views
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