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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,234 topics in this forum

  1. I need to pass a domain from a suspended account to another account.

    By litenet,
    • 2 replies
    • 478 views

  2. Java Access Revoked: prat87

    By prat8789,   
    • 1 reply
    • 781 views

  3. Can't connect - after password reset

    By odilonse,
    • 1 reply
    • 515 views

  4. [Solved] Account taken offline

    By rpedrosa,
    • 3 replies
    • 616 views

  5. [Permanently Closed] Please unpin. 1 2

    By Guest pooks,
    • 27 replies
    • 3.8k views
    • Guest
    • Guest

  6. [Solved] HelioNet - Stuck in mobile version

    By paladino,
    • 8 replies
    • 937 views

  7. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 840 views

  8. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 630 views

  9. [Solved] Deceptive website when google browse

    By fuzmic,
    • 6 replies
    • 765 views

  10. [Solved] issue after changing main account domain

    By bucanero,
    • 5 replies
    • 743 views

  11. regarding java war request to upload

    By aakash44,   
    • 2 replies
    • 831 views

  12. [Solved] Email not accessible

    By lsu,
    • 1 reply
    • 484 views

  13. [Solved] johnny web application not served 1 2

    By softlab,   
    • 17 replies
    • 2.7k views

  14. Connecting to certain remote ports

    By SloopJonb,
    • 4 replies
    • 555 views

  15. [Solved] Tommy Server Down

    By ivatsa,
    • 4 replies
    • 747 views
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