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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,119 topics in this forum

  1. [Solved] Transfer back to tommy

    By dl5ark1,
    • 2 replies
    • 505 views

  2. [Solved] Request account on Tommy

    By bobdick2,
    • 1 reply
    • 440 views

  3. [Krydos] tommy NOT web-serving?

    By chanders,
    • 2 replies
    • 683 views
    • Guest
    • Guest

  4. [Solved] Move request

    By mediaexp,
    • 1 reply
    • 352 views

  5. Suspended Tommy account status

    By Pamonit,
    • 1 reply
    • 469 views

  6. [Solved] Can't use my Tommy invitation

    By antonyz,
    • 2 replies
    • 513 views

  7. new account after tommy shutdown

    By juris,
    • 1 reply
    • 583 views

  8. Microweber Install (Softaculous)...

    By skullys,
    • 0 replies
    • 431 views

  9. Username change

    By infantex,   
    • 2 replies
    • 746 views

  10. Invalid certificate when email checks on Johnny

    By biggd,
    • 2 replies
    • 634 views

  11. [Solved] Delete ikk157

    By ikk157,
    • 7 replies
    • 1.1k views

  12. [Solved] Need admin to unarchive my account.

    By johninc,
    • 3 replies
    • 516 views

  13. [Solved] Was getting' Username not available' now getting 'Invalid Code'

    By strayer,
    • 4 replies
    • 715 views

  14. No Backup - how can I have my old site online again?

    By arkham19,
    • 1 reply
    • 592 views

  15. [Solved] domain cody.heliohost.org exists on ns2.heliohost but not ns1

    By mailftp,   
    • 1 reply
    • 655 views
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