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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. Mysql Database Offline

    By Incompancest,
    • 2 replies
    • 349 views

  2. [Solved] Primary Domain Name Change Request, TOMMY

    By webdevsemo,
    • 2 replies
    • 401 views

  3. [Solved] Request: Remove java request from queue

    By etilk,   
    • 1 reply
    • 797 views

  4. Exception while GET request to HTTPS site

    By thmuelle,
    • 2 replies
    • 504 views

  5. Johnny and account de-activation after 30 (or just 6) days

    By Piotr GRD,
    • 1 reply
    • 337 views

  6. [Solved] Site Internal 500 Error Occasionally & Slow

    By space2018,
    • 1 reply
    • 392 views

  7. [Solved] No AutoSSL option on Johnny?

    By Guest supericn,
    • 3 replies
    • 263 views

  8. There is a way to associate domain in Ricky

    By sadeso,   
    • 8 replies
    • 644 views

  9. cPanel Sub-account login problem

    By rajdis,   
    • 1 reply
    • 3k views

  10. Close my forum account

    By Guest warinca,
    • 1 reply
    • 210 views

  11. [Solved] Double Storage

    By DmC,
    • 4 replies
    • 447 views

  12. Old username/domain no longer available after suspension, few Qs

    By jcook,   
    • 3 replies
    • 965 views

  13. Error FTP en Ricky

    By sadeso,   
    • 3 replies
    • 1.7k views

  14. My Domain in Ricky Does not Work

    By scrum,   
    • 5 replies
    • 1.2k views

  15. unable to find my page through URL

    By ticketb,   
    • 2 replies
    • 497 views
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