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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,982 topics in this forum

  1. Move domain from Tommy

    By thimk,
    • 0 replies
    • 393 views

  2. [Solved] Ricky server running slow and contant Internal Server Error 500

    By roguitar,   
    • 11 replies
    • 1.5k views

  3. [Solved] Temporary Ricky account 1 2

    By dl5ark1,
    • 19 replies
    • 1.8k views

  4. [Solved] Bulletin on Tommy?

    By chanders,
    • 4 replies
    • 807 views

  5. [Solved] Point JSP application to main domain

    By rkaasi,   
    • 8 replies
    • 1.4k views

  6. Temporary Move Tommy to Ricky

    By Seekier,
    • 2 replies
    • 531 views

  7. [Solved] Server Maintenance

    By sofija,
    • 4 replies
    • 779 views

  8. Help with postgre sql backup from Tommy needed

    By bluebyte,   
    • 0 replies
    • 390 views

  9. Unable to use WebMail

    By rsf,   
    • 1 reply
    • 441 views

  10. [Solved] Ricky server extremely slow?

    By madel,
    • 5 replies
    • 788 views

  11. Internal Server Error 500

    By roguitar,   
    • 4 replies
    • 1.4k views

  12. [Solved] Error importing BD in Johnny phpMyAdmin

    By thorast,
    • 2 replies
    • 902 views

  13. [Solved] (XID dy59ua) error on Ricky

    By lsu,
    • 5 replies
    • 667 views
    • lsu
    • lsu

  14. [Solved] Webmail 500 error

    By lsu,
    • 2 replies
    • 676 views
    • lsu
    • lsu

  15. [Solved] MySQL in Johnny not working properly

    By thorast,
    • 5 replies
    • 765 views
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