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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. [Solved] Server Move Request

    By jeffvig,
    • 1 reply
    • 512 views

  2. SSL Certificate Error

    By leranjun,
    • 1 reply
    • 647 views

  3. [Solved] Unarchive lego

    By sdk,
    • 1 reply
    • 531 views

  4. [Solved] Kill Python processes

    By troodber,
    • 2 replies
    • 782 views

  5. [Solved] Unable to stop python script

    By sebas,   
    • 2 replies
    • 1.9k views

  6. [Solved] Request To Connect Remotely To Mysql

    By zagonel,
    • 2 replies
    • 714 views

  7. PLEASE DELETE MY ACCOUNT ON HELIOHOST

    By Absolutely,   
    • 2 replies
    • 928 views

  8. Some errors

    By Absolutely,   
    • 5 replies
    • 1.3k views

  9. [Solved] SSL not configured problem.

    By MoneyBroz,
    • 3 replies
    • 943 views

  10. Paying for VPS with Credit Card

    By alim1496,
    • 7 replies
    • 1k views

  11. mysql database cannot connect in jsp with java access

    By harshit2,
    • 9 replies
    • 1.4k views

  12. [Solved] Registration on Tommy rejected

    By TheJSCode,
    • 9 replies
    • 1.2k views

  13. [Solved] Reactivate Lily account

    By nmesisca,
    • 3 replies
    • 685 views

  14. [Solved] 500 server internal problem

    By ujwalbha,   
    • 3 replies
    • 1.4k views

  15. Special FTP account lost password

    By bloodwii,
    • 3 replies
    • 704 views
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