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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,900 topics in this forum

  1. Java support removed from account

    By johnsanf13@gmail.com,
    • 5 replies
    • 640 views

  2. [Solved] SSL Problem

    By atdx,   
    • 14 replies
    • 1.2k views

  3. [Solved] Getting an Error connecting to my website?

    By apexoi,
    • 1 reply
    • 552 views

  4. [Solved] Change main domain to eu.org

    By atdx,   
    • 8 replies
    • 936 views

  5. [Solved] Forum stuck on mobile view

    By Flaze,
    • 3 replies
    • 623 views

  6. Java or ASP in Tommy server?

    By fjmduran,
    • 4 replies
    • 920 views

  7. [Solved] Change email address for the account

    By leranjun,
    • 8 replies
    • 911 views

  8. [Solved] Cannot login to cPanel

    By prost,   
    • 3 replies
    • 658 views

  9. [Solved] VPS Issue - Connection Timed Out

    By trrp,   
    • 0 replies
    • 597 views

  10. Moodle extremely slow

    By planetet,
    • 1 reply
    • 491 views

  11. [Solved] Request to move to tommy

    By taotao,
    • 7 replies
    • 1k views

  12. Tomcat is not responding

    By fjmduran,
    • 3 replies
    • 689 views

  13. [Solved] Problem with create new account

    By itachien,
    • 3 replies
    • 713 views

  14. Drupal Trusted Host Settings Error

    By saadedd,
    • 2 replies
    • 747 views

  15. Heliomine for ARM + suggestions 1 2 3

    By ikk157,
    • 38 replies
    • 3.7k views
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