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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Kill TLS 1.0 on all helio servers (and maybe test with 1.3)

    By DmC,
    • 0 replies
    • 370 views
    • DmC
    • DmC

  2. [Solved] Tommy is down

    By dl5ark1,
    • 1 reply
    • 455 views

  3. Question about DNS

    By torels2,   
    • 1 reply
    • 1.6k views

  4. Problem in Login(Tommy Server)

    By thakurs,   
    • 4 replies
    • 4k views

  5. GWT Java app

    By fjmduran,   
    • 0 replies
    • 533 views

  6. [Solved] Tommy is Down

    By mrj,
    • 1 reply
    • 376 views

  7. [Solved] mod_deflate seems not working for me

    By mrj,
    • 2 replies
    • 471 views
    • mrj
    • mrj

  8. [Solved] My website isn't working

    By skooble,
    • 1 reply
    • 421 views

  9. Problem with access

    By mattia95,   
    • 2 replies
    • 1k views

  10. please unarchive my account，thanks.

    By nanseqv,
    • 2 replies
    • 390 views

  11. Databases and Users in phpMyAdmin

    By ardent,   
    • 4 replies
    • 1.6k views

  12. Remote sql problem

    By padje,
    • 5 replies
    • 3.4k views

  13. Request to connect addon domain - surajkumar.cf

    By surajban,
    • 2 replies
    • 240 views

  14. POP3 Email

    By Spaceium,
    • 1 reply
    • 615 views

  15. Inactive

    By Vitalis,
    • 2 replies
    • 342 views
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