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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,493 topics in this forum

  1. Heliohost doesn’t know that I login in the last month.

    By Guest alme,
    • 2 replies
    • 337 views

  2. [Solved] Server move request: to Tommy

    By donovanh,
    • 2 replies
    • 270 views

  3. [Solved] Internal Server Error [PHP]

    By fastsport,
    • 3 replies
    • 355 views

  4. internal server error

    By softlab,   
    • 1 reply
    • 733 views

  5. I cant connect to postgresql database remotely

    By armandoj,   
    • 2 replies
    • 1k views

  6. My domain doesnt redirect to my host user..

    By blackps,
    • 2 replies
    • 349 views

  7. [Solved] Server move request: to Tommy

    By schmittie,   
    • 2 replies
    • 768 views

  8. [Solved] Lost my cPanel access due to G-Auth. reset

    By rajdis,   
    • 2 replies
    • 370 views

  9. [Solved] Server move request

    By Guest hhradio,
    • 2 replies
    • 310 views

  10. [Solved] cPanel adding Aliases problem

    By rajdis,   
    • 7 replies
    • 1.2k views

  11. [Solved] Please activate my account

    By rahul91,
    • 2 replies
    • 291 views

  12. [Solved] How to increase max user connection in mysql

    By ddushan123,   
    • 1 reply
    • 566 views

  13. Website not working?

    By frandura,
    • 4 replies
    • 390 views

  14. Need help with NET

    By thorast,
    • 1 reply
    • 628 views

  15. FTP in Tommy not working

    By thorast,
    • 3 replies
    • 409 views
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