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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,982 topics in this forum

  1. [Solved] Account Queued

    By blackbos,
    • 7 replies
    • 838 views

  2. [Solved] Can't access server and transfer files via FTP 1 2

    By roguitar,   
    • 16 replies
    • 3.6k views

  3. [Solved] Free Up Username

    By Lounger2,
    • 3 replies
    • 560 views

  4. [Solved] missing backup mail tommy

    By fencer84,
    • 5 replies
    • 698 views

  5. [Solved] Re-create domain on Johnny 1 2

    By shuffly2,   
    • 16 replies
    • 2.5k views

  6. [Solved] Changing server time zone

    By roguitar,   
    • 7 replies
    • 1.5k views

  7. [Pending] not getting backup

    By PCBSunbird,   
    • 6 replies
    • 1k views

  8. [Solved] problem login cpanel ricky

    By cesde,
    • 1 reply
    • 594 views

  9. [Solved] For reactivation user: ngr

    By sklmteacher,
    • 4 replies
    • 728 views

  10. [Solved] Ricky invite

    By vanisk,
    • 8 replies
    • 822 views

  11. [Solved] My cpanel is not accessible

    By adepeter,
    • 3 replies
    • 758 views

  12. [Solved] Can't find backup Tommy Server

    By Lukkasss,
    • 2 replies
    • 527 views

  13. [Solved] Move from Tommy

    By peakwest2,
    • 8 replies
    • 884 views

  14. [Solved] Move panther1 to Tommy

    By Guest snowm,
    • 2 replies
    • 430 views
    • Guest
    • Guest

  15. [Solved] DNS Entry clearance request

    By rajdis,   
    • 1 reply
    • 919 views
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