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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,796 topics in this forum

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    • 1 reply
    • 626 views

  2. Not able to extract the .tar backup file

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  3. VPS HELP

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  4. [Solved] New Account E-Mail

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    • 1 reply
    • 655 views

  5. [Solved] How can i restart vps when it goes down?

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    • 1.7k views

  6. MySQL connection error on vps11.heliohost.us

    By robev,
    • 1 reply
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  7. Unable to resolve host mass emails

    By robev,
    • 1 reply
    • 1.1k views

  8. Activate

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    • 1 reply
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  9. Waiting to try my hand plesk

    By fuzmic,
    • 0 replies
    • 850 views

  10. FTP zipping of files to download.

    By fuzmic,
    • 6 replies
    • 1.2k views

  11. First time in VPS

    By ballagyr,
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    • 3.7k views

  12. Connected by Remmina; installed python...now??

    By SShowtime,
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  13. Tommy inodes limits for various donations

    By fuzmic,
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    • 1.1k views

  14. How to open the mysql in Tommy with Cpanel out. 1 2

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  15. Email status after cpanel collapsed

    By fuzmic,
    • 3 replies
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