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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,114 topics in this forum

  1. [Solved] Expedite Java re-Installation/enablement?

    By ttc,
    • 7 replies
    • 1k views

  2. [Solved] My domain is not accessible after installing through Softaculous

    By masterco,
    • 2 replies
    • 594 views

  3. [Solved] Setting Up HTTP/2?

    By leranjun,   
    • 1 reply
    • 681 views

  4. [Inactive] request to enable https access

    By ttc,
    • 5 replies
    • 715 views

  5. [Solved] Account Status | archived due to inactivity

    By wape,
    • 3 replies
    • 532 views

  6. [Solved] Request for Server Move (Donate)

    By guntxjak,
    • 2 replies
    • 498 views

  7. [Solved] Um... I'm not sure what happened but...

    By guntxjak,
    • 4 replies
    • 690 views

  8. [Solved] Can't connect to my database on Johnny after password change

    By munny,   
    • 5 replies
    • 1.4k views

  9. [Inactive] wordpress with parked domain (aka alias)...

    By masavini,   
    • 5 replies
    • 1.1k views

  10. [Solved] Account suspended and recovered but now I can't login

    By munny,   
    • 10 replies
    • 1.5k views

  11. [Solved] Tommy invitation expired

    By francodn,
    • 1 reply
    • 511 views

  12. [Solved] Remote MySQL permissions

    By uniherb,
    • 4 replies
    • 775 views

  13. [Solved] Invalid Login

    By xohmz,
    • 4 replies
    • 962 views

  14. [Inactive] Python

    By getjar,
    • 3 replies
    • 998 views

  15. [Solved] [Flask] /path is becoming /flask.wsgi/path

    By rik61072,   
    • 3 replies
    • 1k views
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