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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,543 topics in this forum

  1. [Solved] Help, i need my backup

    By thorast,
    • 4 replies
    • 703 views

  2. Problem with installing/removing FrontPage extensions

    By Ronaldvanbell,
    • 4 replies
    • 1.8k views

  3. cPanel redirect - Missing Login data

    By Logain,
    • 4 replies
    • 1.8k views

  4. Account suspended

    By ec-data,
    • 4 replies
    • 1.1k views

  5. Cannot access my account on heliohost.org

    By gaajr2,
    • 4 replies
    • 523 views

  6. Google is not indexing my pages

    By thorast,
    • 4 replies
    • 522 views

  7. Hotmail issues and Domain name changing

    By RoujoImagi,
    • 4 replies
    • 1.8k views

  8. [Solved] Change Of Main Domain And Account Queued

    By toxicious,
    • 4 replies
    • 744 views

  9. Requesting Access To Postgresql Database From Any Ip

    By oswako,   
    • 4 replies
    • 700 views

  10. [Solved] moving to tommy

    By night258,
    • 4 replies
    • 909 views

  11. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 272 views

  12. [Solved] Main domain name change request !

    By nikchem,
    • 4 replies
    • 431 views

  13. [Solved] Queued: Wadwal

    By wadwal,
    • 4 replies
    • 756 views

  14. Server problem

    By KongCH,
    • 4 replies
    • 861 views

  15. How to unhost a domain

    By farkkill,
    • 4 replies
    • 778 views
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