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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

10025 topics in this forum

  1. Donation for Tommy

    By lorenzol,
    • 4 replies
    • 4.4k views
    • Guest
    • Guest

  2. New Account & email id

    By RainGirl82,
    • 10 replies
    • 4.4k views

  3. Account Suspended 1 2

    By athsur,
    • 16 replies
    • 4.4k views

  4. How Do I Setup Ssl?

    By altera,
    • 1 reply
    • 4.4k views

  5. SSL Certificate

    By Marcos,
    • 2 replies
    • 4.4k views

  6. Heliohost Service Monitor (Created By Hosterslice) 1 2

    By HosterSlice,
    • 16 replies
    • 4.4k views

  7. [SOLVED] The PostgreSQL server is currently offline.

    By James Leon,
    • 5 replies
    • 4.4k views
    • jje
    • jje

  8. [Solved] Websites down very frequently 1 2

    By life,   
    • 21 replies
    • 4.4k views

  9. [Solved] Why My War Won't Work On Your Server 1 2

    By lani1234,
    • 23 replies
    • 4.3k views

  10. Help me please 1 2

    By j.k.soft,
    • 15 replies
    • 4.3k views
    • Guest
    • Guest

  11. Public Html doesnt exist... 1 2

    By G0tP0t,
    • 15 replies
    • 4.3k views

  12. [SOLVED] Cannot access my site (again) 1 2

    By sioui4u,
    • 19 replies
    • 4.3k views

  13. [Solved] Please Install Svn 1 2

    By subodhc,   
    • 23 replies
    • 4.3k views

  14. SSL activation

    By ElGaton,
    • 10 replies
    • 4.3k views

  15. Tommy transfert 1 2

    By unisan2,
    • 15 replies
    • 4.3k views
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