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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Ricky offline

    By mirandat,
    • 2 replies
    • 552 views

  2. Backup needed for panther2, seems to be lost

    By Guest snowm,
    • 3 replies
    • 371 views

  3. [Solved] remove address from cluster

    By spikesp,
    • 1 reply
    • 403 views

  4. [Solved] Request backup link from Tommy is never received

    By rk4,
    • 1 reply
    • 430 views

  5. [Solved] The MYSQL server is offline on Ricky

    By Guest snowm,
    • 9 replies
    • 3.4k views

  6. [Solved] mysql error

    By msc,
    • 1 reply
    • 692 views

  7. [Solved] I try register in time but it failed

    By nemo1,
    • 1 reply
    • 442 views

  8. Backup Wizard - Restore MySQL® databases

    By jeep,
    • 2 replies
    • 477 views

  9. [Solved] Account Status

    By mamakuha,   
    • 2 replies
    • 726 views

  10. [Solved] Need to back on Tommy

    By adcl,   
    • 7 replies
    • 817 views

  11. [Solved] Till when?

    By roguitar,   
    • 2 replies
    • 857 views

  12. [Solved] Remove DNS entry for etca.com.ve

    By etca,   
    • 2 replies
    • 792 views

  13. [Solved] DNS entry removal

    By dylanjoz,
    • 1 reply
    • 381 views

  14. [Solved] Backup

    By mero,
    • 2 replies
    • 488 views

  15. [Solved] Remove dns entry

    By astatin,
    • 2 replies
    • 384 views
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