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i did not alter or add any files for last 30 days why all of sudden account suspended for load spike?? account:google12

This support request is being escalated to our root admins.

Could you help in setting up SPF and MX on my domain: zhirofund.com? Recently, I found out that my webmail and mail services no longer able to receive emails and send emails.My username is: szhiroThanks

It took a little longer than we expected, but everything should be back online now. The performance of the main database is definitely much faster now. Let us know if you notice anything that isn't working right.

Changed

You can not have any pirated content (movies, music, ebooks, software, scripts etc. ) hosted on your account because it is a violation of the terms of service. If you do it again purposely you will be permanently banned and will never be allowed to have an account here. Do you understand what I am saying?

WordPress is what caused you to get suspended. An empty WordPress blog with no visitors has caused may users to get suspended. Here's a recent one: My suggestion is not using WordPress at all.

Hello! Pls. change my main domain heliohost plesk, username tamsgyurik078 Current domai(office346.eu.org) already not control new domain CyberSaga.biz. Thank u!

I have added acervo.cloud to your account. If you want to redirect it to reiquezynho.heliohos.st, you can add a .htaccess to redirect traffic from one domain to the other.

I didn't know why you included pirating movies. I read the user privacy policy

username host: reiquezynho alias: acervo.cloud destination: reiquezynho.heliohos.st thanks

We will be performing some database maintenance starting shortly. We expect the service to be restored to normal within a few hours. During the maintenance the main website will show some errors for certain functions, such as logging in. If you need to access Plesk while the main database is down you may do so directly at https://johnny.heliohost.org or https://tommy2.heliohost.org depending on which server you're on.

This is very typical for Wordpress, especially if extensions are installed. The best solution is to not use Wordpress, but if you insist on it, avoid using extensions (WooCommerce, Elementor, and Wordfence are notorious for causing load issues, though many others can cause them too), use caching and/or Cloudflare, and consider converting the finished site to static HTML with a converter plugin. This user has some advice on managing load with Cloudflare anad plugins: https://helionet.org/index/topic/57606-handling-cpu-load-spikes-or-high-load-using-cloudflare/ You can watch your load here: https://heliohost.org/dashboard/load/ Unsuspended. It may take a few minutes to work.

The domain mails.zhirofund.com has been removed from your account.

My heliohost user name is maviefra on johnny server domain: https://minimis.helioho.st

Hello, I think my account was suspended due to some error. I had only started a WordPress project. Can you please check? Thank you.

Ok thanks.

I've escalated your request so a root administrator can assist you.

Recently, I have a subdomain created named mails.zhirofund.com. I no longer use it, and would like to remove it as subdomain. my username is szhiro. Main domain name is zhirofund.com

Hello,I received notification that my account has been incorrectly suspended had been suspended due to high load. This was a fresh Wordpress installation with no traffic. To be honest I have no idea what is causing this and would be grateful for any assistance in resolving the issue. a. HelioHost username: Bamooji b. the server my account is on: Johnny c. your HelioHost main domain: howtobehealthyandhappy.com Kind regards,Brian

Thanks!

Neither, because you violated the terms of service. As I explained in your post over in the suspended forum, this account is suspended for copyright infringement because you hosted pirated movies. You can't buy an unsuspension for a TOS violation. The only way you can get the account back is to agree to not host any form of copyrighted content on your account. A second violation for copyright infringement would be a permanent ban (without a refund if you're a donor). Do you agree to this?

If I donate, will my account be opened, a new account opened, or both? Please respond to this email drgnhiles@gmail.com

Added

Pls add my domain princessannjuban.cloud My username is cisc. Thanks