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[Solved] Add a custom domain to my HelioHost account
KazVee replied to tecandsoftsrv's topic in Customer Service
Quick update to the above: Adding the domain as an add-on is not destructive, so I've gone ahead and added it since there's a 50/50 chance that's what you want done here. ๐ฒ Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache If you meant that you wanted to get rid of the free heliohost.us domain and only have your custom .es domain as the only one on the account, please let us know. We can then change your main domain for you. Thanks! -
Domain add was done via Discord: https://discord.com/channels/398197622168616962/398538798994161664/1381317538574630912 Closing this as [Solved].
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User has also requested the domain add in Discord. I've re-sent them the reminder from yesterday about ETAs and that creating duplicate requests across Discord / the forum can cause delays.
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Thank you dear Wolstech for clarifying. ๐ As said, hopefully Krydos or someone else might be able to solve this. ๐
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thanks I recreated the account. Can you add filmdizizle.net domain
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Tools & Settings is global server settings section for admins, which is why you can't see that. That guide is for blocking email addresses/domains for the entire server, not a single user.
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This support request is being escalated to our root admins.
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Thank you dear Wolstech for your quick reply. I did find this information on the internet: https://www.eukhost.com/kb/how-to-add-and-remove-domain-from-blacklist-in-plesk/. In this tutorial there is a "Tools & Settings" section. I did found out that in my Plesk control tool, the section "Tools & Settings" is missing. Is that the reason maybe that the black list feature does not work? However, on individual email level I can enter blacklisted emails, but -as said- it does not work in practise. Hopefully Krydos or someone else might be able to solve this. ๐ Kind regards.
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[Solved] Restablecer cuenta axoncorpinstitut
wolstech replied to axoncorpinstitut's topic in Customer Service
Google translate says: Your account is being reset. When the reset is finished, you receive an email with a link to create a new account... If you need data from your old account, back up will be available at https://heliohost.org/backup/ once the reset is complete. -
I'm not sure if anybody has ever actually used that feature before. Let's see if Krydos knows something about this...
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Your account is in the process of being reset. When it is finished, you'll receive an email with a link to create a new account. Please let us know once you've created the new account so we can add the domain back.
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steve87 joined the community
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Hello, username:gmpintus https://gmpintus.helioho.st/ I have noticed that my account was suspended due to excessive use of disk space. This oversight was on my part, and I will review and remove unnecessary files. May I kindly request the reactivation of my account? Overuse policy Disk space 1022.3 MB used of 1000 MB
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douglaswebster21 joined the community
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Hello, can you reset my account and delete all data, then add this domain https://filmdizizle.net/ to my account pleaseHello, can you reset my account and delete all data, then add this domain https://filmdizizle.net/ to my account please my username filmdizizle
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Dear support team, For one email address in my account I use the โblack listโ feature (advanced settings). In the control panel it is clearly explained that โEmails from senders in the black list are classified as spamโ. I made two entries in the black list: one specific email address and a generic for a specific domain like *@specificdomain.cl. I notice however that your system is neglecting my black list entries. Instead that these incoming emails are not classified as spam, therefore not put in the spam folder but remain in the inbox. I canโt find any related topic for this on the forum. That is why I now turn to you and kindly request your assistance. Question: how to activate the black list feature in such a way, that blacklisted emails are classified as spam and put into the spam folder? Thank you very much and kind regards.
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Restablecer cuenta axoncorpinstitut
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oopss... haha. I made mistake, I should be mentioning wolstech, but I accidentally mentioned kryd0s instead hahahhaa. but yeahhh. thanks a lot @wolstech, @Krydos, @KazVee, and all others!!!
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@filmdizizle Please do not create duplicate requests for the same issue. All helpers are unpaid volunteers who donate their time to assist others, and some helpers are more active on certain platforms than others. Posting the same question across multiple platforms (like Discord, this forum, or email) can result in unnecessary duplication of volunteer effort and delay responses to you, as well as to others who need help. For guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help? To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA Posting the same question multiple times may delay answers to your request. Thanks! ๐
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[Solved] Add a custom domain to my HelioHost account
KazVee replied to tecandsoftsrv's topic in Customer Service
Hello! Adding a domain as an addon domain wouldn't delete your existing content. Because you mentioned it's OK to delete what you already have on there, do you maybe mean you want to change your main domain, so the new .es domain you have is the only domain on your account? You can also keep your existing free heliohost.us domain and have the new .es one added, it's up to you. I just want to make sure we set things up as you want them. Please let us know and we can make the changes. ๐ -
That domain is already present because it appears Kazvee added it a little while ago. It will take up to 2 hours to start working.
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professorbachmo joined the community
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Yeah Krydos and @KazVee turned it into a guide. I'm sure others will find this useful as discussions on git and automatic deployment have come up before. Thank you again for the contribution on getting git automation working!
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[Solved] Python virtual environment creation
Krydos replied to seekplush's topic in Escalated Requests
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found it, @Krydos! Github Webhooks - Heliohost Wiki I can't contain my excitement right now, haha. thanks for adding it on wiki.
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hi, Can you add the domain name filmdizizle.net to my account? My username is Filmdizizle
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DavidAudic started following What is the speed of your internet connection?
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[Solved] Python virtual environment creation
wolstech replied to seekplush's topic in Escalated Requests
Krydos can do this I believe. If you're planning to run a script 24/7, be sure to pay attention to your load. You might get suspended if it's too heavy.