All Activity

Perfect! I will do that next time then, don't mind the wait time ^^ how can I get the Stripe details to submit that for next time? (In about ~6 months probably haha).

Thank you, I will do that! Anything else I should fix on those .htaccess files?

Your previous balance was $1.4062 plus $6.00 ($1.00 bonus) means you have $7.4062 now. Thanks. Yes, if you have a routing number and an account number you could send us the money via Stripe with much less fees than a credit card. PayPal does not allow payments like this. The only downside to this e-check method of payment is it can take up to 2 weeks to verify the payment went through.

The supported way to turn off directory listings on our service is to put an empty index.html file in the folder to hide the listing.

Krydos will be able to answer that with more certainty, but to my recollection, the fees between PayPal and Stripe were comparable, so we largely offer Stripe as a more flexible option for those who can't use PayPal for one reason or another.

Hi there, I made a Paypal donation of $5, 65661466R5271464S can the $6 be added to my Morty credit account please? Also I saw that yall have stripe, in the future, is the $5 worth doing over stripe instead of paypal due to lower transaction costs for yall? I can do the ACH transfer/withdrawl e-check option (I think... I'm not in the US but got a US bank acct with ACH).

Hi there! I am setting up somee WKD on my domain. I've got the following file structure /httpdocs/.well-known/openpgpkey/hu/ There are two keys inside /hu with their respective hashes as names, that's all okay. But, the validators I've tried are complaining about: So I've tried setting up a few htaccess, but haven't been able to get rid of that one. The email is turin@ my site. https://turinglen.site/ Here's the .htaccess files: root # BEGIN LSCACHE # END LSCACHE # BEGIN NON_LSCACHE # END NON_LSCACHE <IfModule mod_rewrite.c> RewriteEngine On # Block directory browsing in .well-known paths RewriteCond %{REQUEST_URI} ^/\.well-known(/openpgpkey(/hu)?)?/?$ RewriteRule ^ - [F,L] # Allow .well-known files to bypass WordPress RewriteRule ^\.well-known/.+ - [L] </IfModule> # BEGIN WordPress # The directives (lines) between "BEGIN WordPress" and "END WordPress" are # dynamically generated, and should only be modified via WordPress filters. # Any changes to the directives between these markers will be overwritten. <IfModule mod_rewrite.c> RewriteEngine On RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress /.well-known has no .htaccess /.well-known/openpgpgkey has this: Options -Indexes # Deny all files by default <FilesMatch ".*"> Require all denied </FilesMatch> # Only allow the policy file <Files "policy"> Require all granted <IfModule mod_headers.c> Header set Access-Control-Allow-Origin "*" </IfModule> </Files> and finally /.well-known/openpgpkey/hu has this: Options -Indexes -MultiViews DirectorySlash Off # Deny all by default Require all denied # Only allow 32-character hash files <FilesMatch "^[a-z0-9]{32}$"> Require all granted <IfModule mod_headers.c> Header always set Access-Control-Allow-Origin "*" Header always set Content-Type "application/octet-stream" </IfModule> </FilesMatch> The two validators I tested that are throwing the error are: https://www.webkeydirectory.com/ and https://wkd.dp42.dev/. GPG succesfully locates the key on request (testing locally). I'm not sure what's up anymore with that error and what else I can do here (if anything). Appreciate any help with the .htaccess, I'm not fully sure what I'm doing there

What domain would you like to add?

I believe all my website, database, aaPanel, and Docker (MongoDB) data are located under /www. Please back up the entire /www directory Thank you very much for your assistance

Please dear admin could you add a new domain to my account ? My username is Emmanuelfosso205.

Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup

Sure, that would be great, thank you. Maybe that is something that could be adjusted at some point, where when you delete your account, it actually deletes the username, so if you decide to come back in the future, you can enter your email and password on the login page and then receive an invite to create your account on the same server. I mean, what if you delete your account and come back at a later time and want a brand new account with a different domain and all that, I do like how you can log back in and recreate it so you don't have to donate for tommy again, but I think if you're going to do that, it should let you recreate it from scratch, and not just recreate the old account, in case you want a whole new domain, username, and even password, so you don't have to reset the account, just a thought.

Since your account was hacked our policy is to require an account reset. Are there any files or databases that you need backed up? A root admin will need to check each file by hand to make sure it doesn't contain any credit card numbers, passwords, social security numbers, etc. so we're not going to check 20k files. If you need just a couple files they can be backed up though.

We can reset the account for you if you would like, you should then be able to change your username from there.

I deleted my account and recreated it as I wanted to change my username, but all the damn thing did was recreate the old account. I don't understand how this works, it said to enter my email to get an invite, but I didn't get that it just created the account again. Can someone please help? I don't know what to do here, maybe the wording on that page should be updated if it's going to create it again with the same useername and domain instead of sending an invite like it said. Hopefully this can be fixed or someone can advise on what I should do. Thank you.

Hello! Accounts do not get suspended "without any reason". Your account was suspended due to "malware / hacked", per the internal notes. Could you please provide further information about your site code? In the meantime, I'll escalate this thread so a root admin can consider your unsuspension request.

Sure, just let us know which directories do you need, and we can make the backup for you.

hello team can you help to get back my acount .. please revert

Hi @wolstech I’m not sure what happened but it’s working now 😂 thank you!!

Looks like it might be working for me? I get this instead of a directory listing, which I assume is from your app:

Hi guys, how are you? Today I was running some tests and noticed that my nodejs server isn’t working when I access the url it shows the directory listing instead of being handled by my nodejs server could you take a look at it pls? https://covireus-api-dev.helioho.st/ Thank you!

Morty's /tmp was full again. Another user's Node app was malfunctioning (or more correctly, missing, the user deleted the files without disabling node, causing Passenger to sit there and fill up /tmp with error logs until the server broke). The broken node app has been disabled, the /tmp folder was emptied, and Morty is now working again.

Hello, Before proceeding with the rebuild, I would like to ask if it is possible to back up and keep my website files, databases, and aaPanel data. If so, please let me know what information you need from me, or if there is anything I should prepare. Thank you very much for your assistance.

This morning again, my website is down and no longer connecting to the database because the server says it has run out of space, I had previously reported this problem, but it happened again, and my website is down again Server Error 500 Plesk\Exception\Database DB query failed: "DESCRIBE `SessionContexts`" Error code: 1 Error: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql-temptable-1e8349-3991aba-dd135.MAI' (Errcode: 28 "No space left on device"), query was: DESCRIBE `SessionContexts` Type Plesk\Exception\Database Message DB query failed: "DESCRIBE `SessionContexts`" Error code: 1 Error: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql-temptable-1e8349-3991aba-dd135.MAI' (Errcode: 28 "No space left on device"), query was: DESCRIBE `SessionContexts` File Mysql.php Line 68 You may be able to resolve the issue automatically using Repair Kit. If you are the server administrator, try resolving the issue using our troubleshooting tool, Repair Kit. Open Repair Kit You will be asked to enter the Plesk administrator password. Need help resolving the issue? Visit Plesk Help Center. That's what you can do Reload PageBack to Previous PageHome PageSearch for related Knowledge Base articles Report a problemDocumentationKnowledge baseForumYouTubeFacebook

Never mind