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Please, my username is "osmaralvarez6911" and I want you to add the following domain "lapaz.tecnoprueba.site", greetings

Which application can't whitelist 2001:470:1:1ee::1002?

Domain changed. It can take 2 hours to be effective. The suggested way to set up Cloudflare is to configure the domain using our name servers, then tell Cloudflare to copy the DNS directly from our system. To set them up manually, at minimum, you'll need: A record (blank name) pointed to the IPv4 shown in Plesk AAAA record (blank name) pointed to the IPv6 shown in Plesk. CNAME record ("www") pointed to frozennodes.com If you want email to work, you also need: TXT record (blank name) with value "v=spf1 include:tommy.heliohost.org ~all" TXT records for DKIM (see Plesk for the correct names and values). If you want webmail, a CNAME record ("webmail") pointed to frozennodes.com (you'll also need to enable webmail in Plesk and wait 2 hours). Note that if setting up mail clients, you need to use tommy.heliohost.org as the server host name instead of your domain in the server settings of the mail client.

Hello, I am using python v3.12 on my tommy server and I need to have a python module "twilio" to be installed on it. I have checked the list of already installed module but it's not listed there. Please install it. Thanks in advance!!

No problem Please let us know if you need anything else.

Yes, it's working like charm now. Thanks a lot for quickest turnaround. Highly appreciated!!

yes, after using tommy.heliohost.org in the server name it's working fine now. Thanks a lot!!

Added.

Please change name of domain in my account to frozennodes.com and share dns records to update in cloudfare like A, AAAA, CNAME records.

That error can be either Apache restarting, or your app taking too long to respond (i.e. it's too heavy for the server and can't respond before it times out). If the issue doesn't go away, the usual solution is to fix your software or find different software. See https://wiki.helionet.org/504_Gateway_Timeout and https://wiki.helionet.org/502_Bad_Gateway

It's probably because you're using the IP address for the server name, causing the common names to not match. You need to use tommy.heliohost.org instead.

This support request is being escalated to our root admins for their consideration. In the meantime please have a look at our Wiki page about Dedicated IPs if you haven't already seen it, for pricing and payment options.

Hello, I have installed Plesk mobile app, however whenever I try to access the Mange in Plesk section, it shows me an error: "An invalid SSL certificate. Please cannot be opened by the mobile app". Please see the attached screenshot. Please suggest the solution for this.

Hello, I am running a python script and it needs a IP whitelisted by certain applications. Currently it is showing me this type of errors with different IP addresses when I run it at different time: ERROR - API error 401: {"error":{"code":"ip_not_whitelisted_for_api_key","context":{"client_ip":"2001:470:1:1ee::1002"}},"success":false}. Therefore, I need a dedicated and static IP address for my heliohost account. Username: piyushukani Please approve my request to get me a dedicated and static IP address so that I can continue working ony task using heliohost hosting. I am ready to pay the defined charges for this once my request is approved. Thanks in advance.

It has just changed from the previous to now 502 Bad Gateway

Error wont go away for 2days now

By configure DNS, we just mean that you need to set the name servers for the domain to work. You should use ns1.heliohost.org and ns2.heliohost.org.

pls where do i configure dns, and also, what is this hoting nameserver so i can point my domain to it

pls where do i configure dns, and also, what is this hoting nameserver so i can point my domain to it

Thank you so much. I really appreciate

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to start working.

I want to add a domain name to my hosting account. my username: samdav The domain I want to add ti named echelontix.com.ng. thank you

Oh, I see what happened after reading the console closer. It looks like some tests failed so it aborted. Does DBD::mysql work now?

Escalating...

We haven't heard from the other user that matched, so I've cancelled the pending suspension on your account. Shared networks are indeed a common cause of false detections for this...