All Activity

Hi there! I'm confused on how to setup email on my heliohost account. So, for some details, I have my own domain, my nameservers are pointed to Cloudflare and I manage their my DNS records. I made A, and AAAA records to point on my HelioHost hosting. It all works fine. Now, I want to create an email so others can email me mail@tenkyuu.dev. The problem I'm facing is how to configure all of it, from using it on a client like thunderbird, and the imap, pop, etc. Here's what I did. I made an email address mail@tenkyuu.dev. Based from the instruction, create 3 dns records: I did created 3 dns records for _smtps, _imaps, and _pop3s, I'm not sure if I did it right: Also, when I try to login using thunderbird. It always throws me an error: I hope someone will help me on this. Thank youu!!

Please clear your cache. The domain is working for me.

Subdomain stopped working today and it has this message "Your domain should start working in about X hours or mins" account dhammadh in tommy ww2.templeframework.com root /ww2.templeframework.com

We can't set up DKIM, SPF, and DMARC for you because you're not using our nameservers. You either need to change your NS records to ns1.heliohost.org and ns2.heliohost.org or set up DKIM, SPF, and DMARC yourself on registrar-servers.com.

Oh yeah, thank you. Probably I will email you when I need to change 🤣🤣

Probably not. I tried changing your password several times, and Plesk didn't update the git password correctly. I suspect if you change your account password the git password will remain the same as the one I emailed you.

This support request is being escalated to our root admins who can look into this more for you. Typically, requests are marked [Solved] by the volunteer staff when they have actioned what was being asked for, so we don't get a case of multiple people picking up the same request. Just because something is marked as Solved doesn't mean we won't keep trying to help you if needed. 🙂 Making a new thread as you have done is great. Sometimes folks go back and update the [Solved] thread, which is okay too since we try to check all new messages, but it's easier for this thread here to stick out as not Solved so it's less likely to be accidentally missed. I don't believe there should be any extra config you'd need to do once the SPF, DKIM, and DMARC have been set up, since I've seen users get a 10/10 grading on the mail-tester report right after it's all been set up. Getting a low score after that point, from the things I've seen, can be down to the user just putting 'test' in the test email or because they're using a domain that's typically associated with abuse (like .xyz or some of the less-trusted ones). But none of those things apply to you, so the root admins can doublecheck what's happening with the records they set up.

I recently opened a topic requesting to set up SPF, DKIM, and DMARC on my domain e.killallchickens.org which was marked as solved. mail-tester.com says that my DKIM signature is not valid and gave me a 3/10, full report here: https://www.mail-tester.com/test-os8s19jrg Is there extra configuration I need to do on my domain? Thank for any support!

Thank you, I am able to use git now. Oh, can I change my git password now? And if I change my HelioHost's account password, would I be able to use that same password for git login?

Thanks for creating the account

thank youu!! 😊

I tested this by changing your password, and I can confirm that Plesk is not setting the git password correctly. I have emailed you the new password that I tested git with. Let us know if you can access your repo with that password.

DKIM, SPF, and DMARC have been set up for the domain e.killallchickens.org. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

I have tried but it continued to fail

Hello, I would like to add SPF, DKIM, and DMARC on my domain e.killallchickens.org I am unsure if this is something I will need to setup on my own through my custom domain or something you guys have to help with. Thanks in advance for any support!

Heh, yeah, I figured that... in fact, I just got the First Post badge, after 15 years and 6 posts! 🤣

This is a quirk of old migrated forum accounts. When a person signs in and checks them for the first time after the upgrade, they instantly get all of the badges they would've earned according to their registration date. That's how you learned all of those "one minute ago".

Well I couldn't say one way or the other, I made like a couple posts and haven't visited since. My memory of the forum is dim to say the least.

I'm surprised it says 2009 for that badge, the forum didn't even have them until 2021.

Seems these badges work in reverse-time? 😆 Kinda like that alien in Quark that is born ancient and ages in reverse until it turns into an egg...

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I would like to add e.killallchickens.org to my account if possible, thanks in advance!

Your main domain has been changed as requested. You'll need to switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP address, and wait for about one and a half hours for the changes to take effect.

Domains added. Please make sure you configure DNS. The domains can take up to two hours to work.

Hi Moderators, I would like to ask you to please create me a new domain for my website "tenkyuu.dev". Then, make it as my main domain too. My username is "bochard". Thank you!